EMS One-Stop

This week on the Inside EMS podcast, our hosts delve into a heated discussion on the topic of time requirements and response times in EMS – are they necessary or a nuisance? Listen and watch as Kelly Grayson and Chris Cebollero go back and forth on the history, the reliance and the continued use of response times as a standard metric in EMS.  

Top quotes

"We are in a mess and a corner we painted ourselves into with response time standards." – Kelly Grayson

"The dislike of response times really has to be respectful of how the response times came about. We were trying to develop a system and show that we can make a difference." – Chris Cebollero

"We created this expectation and no one is going to change this expectation if not us." – Kelly Grayson

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

In this episode of the Inside EMS podcast, host Chris Cebollero walks cohost Kelly Grayson through his recent emergency trip to Italy after his sister experienced a major medical crisis while on vacation in the country. He talks through his shock at certain protocols that would never be found in the U.S., leading to a discussion about necessary care vs. defensive medicine and how that dichotomy is stark between the two countries.

Top quotes

• “The quality of care or the TLC, if we call it, is significantly less than what we’re used to over here. There were a couple of days when my sister was laying on a bed with no sheets. There were a couple of days where she was naked and I asked about getting her a gown or something.” — Chris Cebollero

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

In this special edition of EMS One-Stop, host Rob Lawrence discusses the Joint Position Statement on EMS Performance Measures – Beyond Response Times published yesterday by the leading EMS and public policy associations with Matt Zavadsky, MS-HSA, EMT, vice president of PWW|AG, and one of the primary authors of the position statement.

Rob and Matt discuss the statement in detail, examining all of the recommended metrics, the reasons for placing them in the paper and why response times are not recommended as a primary measure of system performance.

Rob and Matt begin by discussing the signatories of the statement – in particular, the sign off from the International City/County Managers Association (ICMA) and the pivotal role they play in ensuring EMS delivery in their communities.

The many associations that joined the statement recommend that communities and governments modernize EMS performance assessments by evaluating various domains with key performance indicators (KPIs). These KPIs should be measured, tracked over time, benchmarked against similar EMS systems or national data and regularly published for local community stakeholders.

In this episode of EMS One-Stop, host Rob Lawrence welcomes back infectious disease expert Dr. Alexander P. Isakov, MD, MPH, founding executive director of the Office of Critical Event Preparedness and Response (CEPAR), and professor of emergency medicine at Emory University.

Rob begins by discussing his real-life experience with an H5N1 outbreak in the UK as an ambulance service leader, and Dr. Isakov discusses the current H5N1 emergence in the U.S.

The discussion covers the current U.S. H5N1 outbreak, bird and swine flus, and the spillover from bird to mammal populations. They also address three recent U.S. cases of H5N1 among agricultural workers. They go on to discuss signs and symptoms of H5N1, index of suspicion, the Hierarchy of Controls in infectious diseases, universal and standard precautions, and fit testing respirators. They also cover resources available at NETEC.

Dr. Isakov concludes with a roundup of other global issues, including viral hemorrhagic fever (VHF), Ebola, Marburg and smallpox.

“Marijuana use is becoming part of a societal norm.” Our cohosts tackle one of the more contentious topics in the industry, as Chris Cebollero and Kelly Grayson debate the logistics and implications of allowing EMS providers to consume marijuana in their off-duty time. The use of federal money by most agencies in the country makes this a difficult task. Listen as the discussion tackles the debate from all sides. 

Top quotes

• “We don't require that people not be impaired from alcohol while off duty.”

“You need to set the standard; the standard starts and ends with you.”

On this week’s episode of Inside EMS, our cohosts discuss how industry leaders can motivate frontline personnel to become the best clinical version of themselves. Chris and Kelly also preview their upcoming presentations at the Star Life Rural EMS conference, touching on topics ranging from airway management to personal development and leadership in EMS.

Top quotes

• “The true measurement of leadership success is how engaged, satisfied and productive the workforce is.” — Chris Cebollero

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

In this edition of the EMS One-Stop podcast, host Rob lawrence welcomes Todd Stout and Mike Taigman of FirstWatch as they introduce the 2024 Jack Stout Fellow, Mary Meeks, district chief of night shift at Chatham Emergency Services.

The Jack Stout EMS Fellowship, endowed by FirstWatch, aims to empower emerging EMS leaders by equipping them with the knowledge and skills necessary to guide EMS systems effectively in the future. Developed by FirstWatch in cooperation with the Fitch EMS Foundation, the Fellowship underscores the commitment to leadership development and community service. Named in honor of Jack Stout, a pioneer in high-performance EMS systems, the Fellowship teaches principles such as people-centered leadership, data-driven decision-making, improvement science and systems thinking.

As the chosen Fellow, Meeks will attend the 2024 Pinnacle EMS Leadership Forum, participate in either the Fitch Ambulance Service Manager or Communication Center Manager program, and benefit from a customized mentorship led by Mike Taigman, renowned for his contributions to EMS quality improvement. This comprehensive program not only honors Jack Stout’s legacy but also ensures that his visionary principles continue to shape the future of EMS.

Additional resources

IHI Framework for Improving Joy in Work | Institute for Healthcare Improvement

The Jack Stout EMS Fellowship, endowed by FirstWatch

Pinnacle EMS leadership conference

“All of EMS is volunteerism.” This week, host Chris Cebollero is joined by industry advocate and EMS1 columnist Nancy Magee to discuss the current state of volunteerism in the profession. The conversation explores how leaders can balance the demands placed on volunteers with proper recognition, support and understanding, while also being responsive to the community’s needs.

“Volunteering is its own reward. It really can help you in your head space, but you don't get that until you try it.” 

“People have to know that what they do made a difference. You're important to the agency. We need you and what you do every day, whether it's putting a little old lady back in her bed or recognizing that she's decompensating and not that she dropped the remote this time.”

“It has to be understood by the community that EMS costs money. And you're getting a great bang for your buck if you have competent, local, readily available volunteers.”

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

This week, our Inside EMS cohosts discuss the rise in popularity of semiglutide drugs – like Ozempic – used for weight loss. Chris and Kelly discuss what providers should know about the use of these drugs, for their personal use and how complications may present in patients.

Top quotes

"If you're using semiglutide drugs purely as your only means of weight loss, you're going to rebound." 

“You eat at odd hours, you eat at odd intervals. You eat something nuked in a microwave at a 7/11. Those are horrific eating habits, and it teaches your body to just hoard calories and food, and you wind up gaining weight that way. There's a lot of fat people in EMS, myself included, that are proof of that.” 

"A lot of drugs out there came on the market for something and now we're using it for something else." 

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

“We've got to be on top of our game when it comes to clinical dosing of medications, from oxygen to ketamine.”

This week, Inside EMS cohosts Chris Cebollero and Kelly Grayson dive into an article by Joshua Davies on the use of chemical restraints in the field. They discuss the pros and cons of different medications, including a lively discussion on the use of versed and why ketamine is a good drug … when dosed and used properly.

Top quotes

"You should have a fairly extensive formulary of antipsychotic and sedative agents available to you."

"We need to stop worrying about what we're seeing in the news and train our providers."

"We really have to be able to give our medical director confidence that whatever is in the protocol and whatever they want to give us in the protocol, we have the competency to do that work and do that skill."

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.