Michelle McGough makes a triumphant return to the BigFix team, talks about her path to BigFix, what she loves about the BigFix community and what her current focus is with respect to customer events and other things BigFix!

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

We've released a brand new product - BigFix User Workspace!  In this episode, we're speaking with Mike Gare, BigFix Product Manager for BigFix Lifecycle and Workspace, and Jason Cordell, BigFix Technical Advisor to learn all about this exciting new offering.

This digital workspace management solution improves employees experience, reduces helpdesk calls, improves security and consolidates tools regardless of employee location, connectivity or OS.

Additional references:

• BigFix Workspace  
• Schedule a BigFix Workspace Demo  
• BigFix Workspace Blog  
• BigFix Workspace White Paper
• BigFix Workspace Launch Webinar

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment.  

This is the third episode of our BigFix Best Practices series on Client Settings, Client Settings 301. In this episode, we’re going to outline some business use cases we’ve encountered in the real world and how we’ve used client settings to streamline and optimize those use cases for our customers.

BigFix Client Settings Resources

BigFix Client Settings Descriptions -  https://help.hcltechsw.com/bigfix/9.5/platform/Platform/Config/r_client_set.html

Key Settings to Investigate

•  _BESClient_Resource_PowerSaveTimeout
•  _BESClient_Resource_AccelerateForPendingMessage

Sample Data File BigFix Client Settings Script
Windows Pending Restart Analysis

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 

This is the second of our BigFix Best Practices series on Client Settings, Client Settings 201. We talk about the actual practices you’ll need to understand to effectively manage client settings across your BigFix environment.

With the foundations built and best practices for management established, we'll set the stage for client settings business use cases in Episode 36 - Client Settings 301.

BigFix Client Settings Resources
BigFix Best Practice Series:  Client Settings 101 - Client Settings & Why You Should Care About Them
BigFix Client Settings Descriptions
Sample JGStew Plist Client Settings script for Mac
Sample JGStew Install Script for Bigfix Agent for Linux

BigFix Relay Podcasts
BigFix Best Practice Series:  Relay 101 – Getting Started with Relays
BigFix Best Practice Series:  Relay 201 – Expanding the Relay Infrastructure Base
BigFix Best Practice Series:  Relay 301 – Advanced Topics in Relay Infrastructure

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. 

This episode is focused on a key piece of the BigFix capability – client settings.  Client settings sit at the heart of how the BigFix agent behaves and the actions that are taken on the endpoint, relay, or server component.

We'll build the foundation, then take you to the next level with client setting management and client settings business use cases in Episodes 35 and 36 - Client Settings 201 and 301.

BigFix Client Settings Resources:
BigFix Client Settings Descriptions

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

Join us for some exciting news for you #BigFixers out there - the BigFix Certifications Program has returned!

Join James and Rhonda as they speak with Kathy Nguyen, lead for BigFix Technical Enablement, as she discusses the process we've followed to get here and all the things YOU need to know in order to prepare and sign up for the newly released HCL Software Certified Professional - BigFix Platform 10 certification.

Necessary Links:  

• BigFix Training Home Page
• HCLSoftware Certification Program
• BigFix Platform 10 Certification
• Register at Pearson Vue

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

James Stewart, or JGStew as he's known on the BigFix Forum, Endpoint Management Today podcast co-host and overall jack of all trades details his journey to BigFix, how a game called Arctic Mud helped him with his typing skills, and tells us what House Robots are.  

Some links from this episode...

• Browser, Flash, Java Analysis for Windows
• Arctic Mud
• Worth It
• Endpoint Management Today Episode 31

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

Rhonda Studnick Kaiser, Director of Customer Experience for BigFix, talks about nearly every topic under the sun, what it's like to be a native Oregonian, and why she came to BigFix and why she loves to advocate for BigFix customers so much!

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

John Golembiewski, Director of Engineering and Tech Services for BigFix, joins us in this episode to tell us how he ended up at BigFix, what he thinks is the greatest feature of the tool, and shares his special apple pie recipe!

Resources
Episode 2 - What is BigFix Again?

John's Apple Pie

• store bought pie crust - don't mess around with this...
• 1/3 small coffee mug cup sugar
• 2 spoons from the kitchen drawer of all-purpose flour
• sprinkle of cinnamon
• 1 spoon from the kitchen drawer of salt
• 2 spoons from the kitchen drawer of lemon juice
• 1 tablespoon lemon juice
• absolutely NO nutmeg

Preheat oven to 425

Directions: 

1. Peel apples with fancy peeler
2. Place crust in pie tin and bake for 10 minutes
3. Mix everything else and place in pie crust
4. Put top pie crust on and bake, take out when the outer crust turns dark
5. Remove from oven
6. Let cool
7. Eat pie

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube

There's an exciting new feature that was launched in December 2021 which has been flying a bit under the radar.  We've added a whole new suite of extended software patching content for Windows devices.  In this episode, James Stewart, John Golembiewski and Rhonda Studnick Kaiser discuss how this new content came about, what it offers, how to get it and keep up on new titles, and how to request new content be added.  

Additional references:

• BigFix Webinar:  Get More Done with BigFix – Log4J and Extended Windows 3rd Party Patch Content Release  - Your Questions Answered 
• BigFix Forum:  What is Updates for Windows Apps Extended? 
• BigFix Updates for Windows Apps Extended Demo video 
• BigFix Ideas Portal - Content Requests

BigFix Resources

• BigFix Website
• BigFix LinkedIn
• BigFix Forum
• BigFix Slack
• BigFix YouTube