There are many people who are difficult to communicate with. So many of them are angry and frustrated. Perhaps they also feel disrespected, unloved and/or unworthy. It's easy for them to blow up. Let's learn how to calm them down.

Douglas E. Noll has practiced his techniques with all kinds of angry people and has written this very helpful book, "DE-ESCALATE". There's so much he can show us to use in our families, at work and in general. How many of you have had difficult teenagers to deal with? This book can really make a difference! Tune into Energy Stew for this very helpful interview. It could make your life a lot easier.