People are the powerhouse behind everything, they are an intrinsic part of your business, and your everyday life. If you can't engage and work with them in a mutually beneficial style then everything suffers.
I passionately believe in not only ensuring your people are engaged, but in putting people at the centre of the work equation. Whilst the business, or product, or service, is still vitally important, it is the people that will ultimately make or break your company's success. If you have people or processes in your business that are a mismatch, it means your business cannot meet its full potential. If left unchecked the business and the culture can be badly impacted, as people tend to embed themselves and develop a poor culture around them to keep them safe in their roles. This is often a hidden area in any business, yet it can cause so much damage and needs to be prevented from happening, or fixed quickly if already well established.
I will take you through the steps for giving you many different ways in which you can structure your business to make sure that you can avoid hiring mismatches, and if you do, or already have them, allow you to remove them as quickly as possible.
If your hiring decisions have been 100% correct, then you are in rare territory. Most organizations experience some type of “people” issue at some point in their hiring processes. The new hire, for whatever reason, is not the person for the job or the organization. Sometimes this is easily resolved with training but what happens when it festers and nothing is done? What you do when you realize that there is a mismatch between the employee and the business, is critical for everyone's success. There are steps you can put in place to prevent this from happening in the future, and to manage it if it is already happening in your business. Regardless of the situation that you find yourself in, you want to have a system, and processes in place that allow for quick decisions, and successful resolutions.
A business mismatch is not just people and beliefs, it can also be processes and implementation. Both are key parts of what can make or break your business. Never forget to look deeper and examine the processes in your business, are they really as effective as they used to be, or has time and technology also made them a mismatch in your business? HINT- If you have been using the same process for over 5 years, you are missing an opportunity in your business to re-examine and change it to suit your current needs.
Don't forget this key area, as it can be a major part of your cost improvement plan. Often old processes are more costly than you realise. It's easy to investigate them and the results can be amazing!!!
Key Issues to review- People and Recruitment Focus
Do the standard operating procedures and positions contain clear performance standards? Are performance 1:1 meetings occurring between leaders and their direct reports? Is there documentation on performance? Is there a policy or informal rule for 'probation'? Is there an arbitration clause in employment contracts? Make the decision sooner rather than later, focus on performance
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Most businesses and leaders need help to really see this key area with ‘fresh eyes’. If you have reached this point do contact me directly at [email protected] for a free no obligation discussion of just where you are and how we may be able to help.
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