South Africans can now make free real-time payments of up to R3 000 between bank accounts using the PayShap free payment system introduced by regulator the South African Reserve Bank (SARB) and the financial services industry.
The new PayShap real-time payment service enables users to pay or send money to a user's identifier or to the user's mobile number, with the money being reflected in the person's or business' account within ten seconds, said participating financial services firms at the launch event on March 13.
The aim of the real-time digital payments service is to replace the use of cash in daily life, such as to buy snacks from an informal vendor or to pay for transportation, explained financial infrastructure and payment clearing company BankservAfrica head of real-time payments Mpho Sadiki.
Cash remains preferred and dominant in certain settings, including in microenterprises, informal trade and rural areas, said SARB deputy governor and Prudential Authority CEO Fundi Tshazibana.
“Small business owners often talk about the certainty owing to using cash for transactions and the expense of using other payment platforms. However, there are also risks and costs of using and holding cash,” she said.
With PayShap, people will be able to make cash-like payments that the recipient can verify is in his or her account before the customer leaves, she explained.
HOW IT WORKS
PayShap is an additional payment option for people with bank accounts. PayShap will be automatically accessible through bank channels, such as mobile banking and Internet banking.
PayShap is currently only available for people with accounts at financial services firms Absa, FNB, Standard Bank and Nedbank, although Capitec, Investec, Discovery Bank, Sasfin, Standard Chartered and TymeBank will be added to the ecosystem in the coming months, noted BankservAfrica CEO Jan Pilbauer.
The first phase includes the PayShap instant clearing feature. This provides the option to pay-by-account using account details, or to pay-by-proxy, which uses a unique identifier, called a ShapID, such as a cellphone number.
The second phase will introduce an additional request-to-pay function, which will make it possible for a person to initiate a request for payment and receive money securely and immediately in their bank account, explained Sadiki.
“While the focus at launch is on person-to-person payments, every South African, including small business owners and merchants to commercial businesses, stand to benefit from this service as a viable alternative to cash, whether reimbursing friends or family, or paying for items on community marketplaces, hair salons, home maintenance services, car washes, restaurants and transportation,” says Sadiki.
Further, banks' instant payment services will remain, as these are generally used for values higher than R3 000, explained Standard Bank South Africa head of payments Rufaida Banoonhai.
“The goal of the SARB's Vision 2025 national payment system framework and strategy is to develop a safer, faster, more inclusive and cost-effective payments system. Today marks a milestone on this journey and is part of the industry's response to the SARB's Visions 2025,” said Tshazibana.
All the participating stakeholders, including members of industry organisation the Payments Association of South Africa, co-created the service levels that each must adhere to when providing the PayShap service because the user experience is critical to get right to improve adoption and use, emphasised Sadiki.
“Participating financial firms and stakeholders agreed to a three-step process to build the innovative payment system, which is open, tap and pay. Intuitive use, ease of use and real-time verification of transfers are important if we are to truly have a positive impact on a person who relies on cash,” he said.
BANK BENEFITS
Banks generally do not have much visibility into the use of cash in microenterprises and informal trade, as people or business owners general...