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Unlock the secrets of modern telephony systems with Steven from Ziro, who shares his incredible journey from Cisco engineer to co-founding Ziro. Discover how Ziro has revolutionized the telephony market by identifying key gaps and transitioning from consulting to managed services and innovative software solutions. Learn how the shift to cloud-based solutions, specifically leveraging Microsoft's open platform, has enabled Ziro to deliver unparalleled value to enterprise customers. Steven also sheds light on how Ziro's automation tools make migrating to Microsoft Teams a breeze, cutting down operational burdens and saving customers substantial time.

As we dive deeper, we dissect the complexities and advantages of migrating business telephony systems, with Steven revealing strategies to mitigate risks and ensure businesses are future-ready. From enhancing customer and employee experiences to achieving significant cost savings, this episode is packed with actionable insights. Plus, you'll get an introduction to the Ziro Platform for Microsoft (ZPM), a game-changer in telephony management that integrates seamlessly with ITSM providers like ServiceNow. This episode is essential listening for anyone looking to stay ahead in the rapidly evolving world of business communications and technology.

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