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Enhancing Guest Experience Through Smart Design with Mark Lumpkin | S02EP14
In this episode of The Hospitality Edge podcast, we sit down with Mark Lumpkin, Sales Director at STR Cribs, to discuss the art and science of transforming vacation rentals into standout properties. Mark shares valuable insights on how to strategically design and renovate short-term rental properties to enhance guest experience and maximize revenue.
Discover what it takes to stay ahead in the competitive vacation rental market by utilizing smart design choices and understanding guest expectations.
What you'll learn:
How to identify guest avatars and tailor your property to meet their needs.
Effective strategies for selecting and investing in amenities that increase property appeal and revenue.
Tips for creating unique design elements that differentiate your rental from competitors.
Best practices for maintaining renovation budgets and ensuring timely property launches.
The impact of guest experience on property reviews and bookings, and how to optimize it.
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By Sebastian Muñoz
5
22 ratings
In this episode of The Hospitality Edge podcast, we sit down with Mark Lumpkin, Sales Director at STR Cribs, to discuss the art and science of transforming vacation rentals into standout properties. Mark shares valuable insights on how to strategically design and renovate short-term rental properties to enhance guest experience and maximize revenue.
Discover what it takes to stay ahead in the competitive vacation rental market by utilizing smart design choices and understanding guest expectations.
What you'll learn:
How to identify guest avatars and tailor your property to meet their needs.
Effective strategies for selecting and investing in amenities that increase property appeal and revenue.
Tips for creating unique design elements that differentiate your rental from competitors.
Best practices for maintaining renovation budgets and ensuring timely property launches.
The impact of guest experience on property reviews and bookings, and how to optimize it.