Enterprise Alchemists

What if the biggest transformation happening in enterprise today isn't about technology — it's about services becoming software? 

In this episode, Dominic Wellington and Jeremiah Stone sit down with Kit Cox, Founder & CTO at Enate, to explore the concept of "services as software" — a term coined by analyst Phil Fersht at HFS that describes the manufacturing revolution now sweeping white collar businesses. Kit draws on real-world deployments with companies like TMF and Acuity Knowledge Partners to explain why visibility comes before automation, how to structure a service catalog, and why the handoff between non-deterministic AI and deterministic execution is the most important design decision a services business can make right now. Practical, thought-provoking, and genuinely ahead of the curve.

In this episode of Enterprise Alchemists, Dominic Wellington and Jeremiah Stone are joined by Mark Gibbs, VP of Product Management at SnapLogic, to take stock of where AI-assisted integration has come from — and where it's heading next.

The conversation centres on the relaunch of SnapGPT, SnapLogic's integration co-pilot, and the significant new capabilities it has gained: a fast-thinking mode for quick tasks, a deep-thinking mode for complex, multi-system pipeline generation, and — perhaps most significantly — a presence in the operations monitor, not just the development canvas.

Mark walks through the architectural decisions behind these changes, including the use of the Claude Code SDK, per-user sandboxed environments, and a new plan mode that lets users see and approve what the system intends to do before it acts. Jeremiah draws the parallel to Kahneman's Thinking, Fast and Slow. And Dominic asks the question the whole industry is asking: how do you get users who tried this two years ago, found it wanting, and never came back, to give it another look?

In this episode of Enterprise Alchemists, Dominic Wellington and Jeremiah Stone are joined by Greg Higgins, Strategy and Business Development Leader at ALLOT, a company focused on agentic AI for commercial pharma. Greg brings four decades of pharmaceutical industry experience to a conversation about why AI is simultaneously one of the most promising and most frustrated technologies in healthcare right now.

The discussion covers why pharma has more AI pilots running than anyone knows what to do with — and why almost none of them are making it to production. The culprit, Greg argues, isn't the technology. It's governance, guardrails, and the unglamorous work of business process re-engineering that has to happen before AI can do anything useful.

From the emergence of direct-to-patient pharmacy models like Lilly Direct, to a detailed case study in IVF treatment access and health inequalities, to the UK's MHRA already deploying AI for drug assessment — this is a conversation that takes AI out of the abstract and grounds it firmly in the mechanics of how healthcare is actually delivered, funded, and regulated.

In this episode of Enterprise Alchemists, Dominic Wellington and Jeremiah Stone are joined by Aleks Memca, founder and managing partner of IWConnect — a SnapLogic partner and technology consultancy specializing in AI solutions, enterprise integration, and custom software development.

Aleks brings a ground-level perspective on what AI is actually doing to the professional services business model. He describes a fundamental shift underway at IWConnect: embedding AI agents directly into service delivery, moving from time-and-material billing towards outcome-based pricing, and using rapid prototyping to compress the messy front end of project delivery — the part where everyone argues about scope — into days rather than months.

Recorded in Bitola, Macedonia at IWConnect's headquarters, the conversation covers the cultural gap between European and US attitudes to AI adoption, the competitive dynamics facing mid-sized consultancies, and why Aleks believes the key to surviving this moment isn't moving faster — it's knowing which direction you're going first.

In this episode of Enterprise Alchemists, hosts Dominic Wellington and Jeremiah Stone are joined by Kate Shaw, Lead Product Manager at SnapLogic, to explore one of enterprise IT's most stubborn and costly challenges: modernizing the integration systems that quietly hold entire businesses together.

Kate draws on decades of experience in information systems to unpack why modernization is fundamentally different from migration — and why the tribal knowledge, missing documentation, and accumulated hotfixes baked into legacy platforms make these projects so uniquely perilous. Together, the trio explore how SnapLogic's SLIM (SnapLogic Intelligent Modernizer) uses agentic AI to do in hours what once took teams six to eight months: illuminating what a legacy system is actually doing, documenting it with accuracy, and charting a path to what comes next.

From offshore drill ships that drift beyond recognition to COBOL systems still powering global enterprises in 2025, this conversation reframes the modernization conversation entirely — less a technology swap, more an act of enterprise archaeology.

In this episode of Enterprise Alchemists, hosts Dominic Wellington and Jeremiah Stone are joined by Darshan Shah, Enterprise Integration Architect at Cognizant, for a candid and technically rich conversation about what it actually takes to move AI from experimentation into production.

Darshan draws on frontline experience across energy, utilities, banking, and insurance to unpack how legacy modernisation has evolved from a back-office IT exercise into a business-critical enabler of AI investment. He introduces his concept of "context gravity" — the idea that agents should be deployed where the context of the role already lives — and explores how a choreographed multi-agent architecture can decode, document, and ultimately replace decades of undocumented integration knowledge. From the S in MCP to the end of the FOMO chapter, this is a conversation that maps the road from hype to enterprise-grade reality.

Hosts Dominic Wellington and Jeremiah Stone open this season of Enterprise Alchemists by going straight at the hype. Is vibe coding the death of low-code, no-code — or is the programming surface just getting bigger? 

In a conversation that moves from C++ and assembler to LLMs and coding agents, the duo make the case that every wave of programming innovation has expanded access, not erased what came before. 

Discover why visual interfaces still win on explainability and collaboration, why 'Describe this pipeline' became the enterprise's most-asked AI question, and what Conway's Law has to do with the Mythical Agent Month.

In this episode of Evolving the Enterprise, host Dayle Hall speaks with David Holton, Chief Transformation Officer at Cambridge & Counties Bank. With over 15 years of experience in financial services, David has led transformative initiatives focused on data-driven growth, AI enablement, and customer-centric modernization.

David discusses what it really means to put customers first in an increasingly digital world—and why human connection, cultural readiness, and trust remain the cornerstones of sustainable transformation. From shared-risk vendor partnerships to the moments that truly matter in customer journeys, David offers a practical, people-first view of how to use AI responsibly and meaningfully.

In this episode of Evolving the Enterprise, Dayle Hall talks with Daniel Cohen-Dumani, CEO and Founder of Experio AI — a leader in enterprise transformation and agentic AI innovation. Daniel brings over three decades of experience in technology consulting and data strategy to unpack how organizations can structure, govern, and future-proof their data for the age of AI.

From breaking down centralized versus decentralized models to understanding the rise of AI agents, Daniel shares clear, actionable insights for leaders seeking to balance agility with governance and empower teams for long-term success.

In this episode of Evolving the Enterprise, host Dayle Hall sits down with Christopher Rubin — brand and creative marketing leader, and founder of BrandMultiplier. Together, they explore how creativity, empathy, and integration drive real innovation in the enterprise.

Christopher shares his journey from agency copywriter to strategic brand leader, revealing why storytelling is a critical connector between technology, people, and business outcomes. They discuss how AI and data can enhance creativity, how to bridge silos with story, and why the future of marketing is about narrative intelligence — not noise.