At a conference buzzing with AI demos and futuristic ideas, Steven Karachinsky, CEO of Ziro, brought a much-needed perspective: don’t forget the basics.
In our interview at Enterprise Connect, Steven emphasized that while it’s exciting to talk about AI and agentic assistants, many customers are still navigating the day-to-day challenges of migrating to Microsoft Teams Phone—things like porting, device setup, 911 compliance, and managing user adoption.
“Being an innovator isn’t just about what’s next—it’s about solving what’s right in front of the customer,” Steven shared.
Ziro is meeting customers where they are. Whether they’re just starting the migration, partway through, or fully deployed and looking to optimize, Ziro offers the tools, automation, and expert support to simplify the journey.
While Teams Phone adoption is growing, millions of users still sit on legacy systems. Ziro is helping organizations bridge the gap—ensuring that those foundational steps aren’t skipped in the rush toward next-gen features.
This message landed with refreshing clarity: it's not about AI or fundamentals—it's about both.
Learn more at goziro.com
#EnterpriseConnect #MicrosoftTeams #UCaaS #DigitalTransformation #AI #TeamCollaboration #VoiceTechnology #Ziro #CloudMigration #CustomerExperience #Leadership #FutureOfWork #FundamentalsFirst