Eric Krapf, Program Chair of Enterprise Connect at Informa, joined Doug Green, Publisher of Technology Reseller News, to discuss what attendees and exhibitors can expect from the upcoming Enterprise Connect conference—and why the move to Las Vegas marks a significant evolution for the long-running event.

After many successful years in Orlando, Enterprise Connect will take place at Caesars Forum in Las Vegas, with Harrah’s and The LINQ directly connected to the venue. Krapf explained that the new location improves accessibility for West Coast and central U.S. attendees, offers a wider range of hotel options at different price points, and reduces the logistical friction that often comes with large conventions. The event will also run concurrently with HIMSS, creating opportunities for crossover between enterprise communications and healthcare technology audiences.

On the content side, Enterprise Connect has significantly refreshed its program structure. The conference will now begin on Tuesday, making travel easier for attendees, and will feature flexible one-, two-, and three-day passes. Tuesday morning will open with three half-day summits focused on AI, customer experience (CX), and collaboration/UC, combining panels, enterprise case studies, and small-group roundtable discussions designed to encourage peer-to-peer networking. “We’re really trying to balance the need to maintain and modernize legacy environments with the challenge of figuring out where AI delivers real ROI today,” Krapf said.

AI will be a central theme throughout the event, reflecting the realities many enterprises face: top-down mandates to deploy AI, uncertainty about value and governance, and long-term career implications for IT professionals. At the same time, the agenda continues to address core enterprise priorities such as reliability, compliance, E911, contact center migration, and hybrid work—acknowledging that most organizations must run stable existing systems while preparing for an AI-driven future.

Krapf emphasized that Enterprise Connect remains a uniquely vendor-neutral environment, bringing together large platform providers, emerging startups, solution partners, and channel players in one place. “This is where you can see the whole picture—compare solutions side by side, talk directly to peers, and make informed decisions about what actually fits your organization,” he said. For enterprise IT leaders, channel partners, and solution providers alike, Enterprise Connect continues to serve as a critical forum for education, evaluation, and in-person networking.

Learn more and register at https://enterpriseconnect.com/.