Enterprise Podcast Network

Enterprise Podcast Network

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Enterprise Podcast Network episodes

  • Outsourcing Customer Service

    Amit Sood, Chief Technology Officer and Head of Product at Simplr, that provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable joins eCommerce Radio.
    Listen to host Eric Dye & guest Amit Sood discuss the following:

    * You have a consulting and engineering background, but this is your first time as an entrepreneur.
    * How’s the adjustment been from corporate life to startup life?
    * How did the concept for Simplr come about?
    * There hasn’t been a ton of innovation in the customer service outsourcing industry. Why do you think that is?
    * What makes a great customer service experience? How does great customer service help small businesses grow?
    * “Customer service outsourcing” can sometimes elicit a negative connotation. How are you working to change that?

    SUMMARY: Simplr is changing the way we think about customer service outsourcing. By providing the human touch to AI-powered customer support, Simplr is empowering small businesses to compete with major retailers.
    Simplr has also written a must-read ebook “The Entrepreneur’s Guide to Customer Service,.” Download it for free at www.Simplr.ai/EPN.

    As CTO & Head of Product, Amit Sood brings 15 years of experience in product development and management to Simplr’s customer service outsourcing solution.  He’s served in leadership roles at HP, Motorola, and Asurion, and advised companies on strategic growth as a consultant at Bain & Company.
    Amit’s product portfolio spans across the software, mobile, smart home, and IoT verticals. He led the team behind the UX technology roadmap of the highly-popular Motorola Razr phone series and the Motofone F3, the world’s first e-ink display mobile phone.
    At Asurion, Amit worked on product and client management projects, UX design and development, and launched new white labeled applications and services in global markets. As Director of Digital Products Asia Pacific, Amit lead a two-year project to customize core applications and services for regional wireless carriers, including the launch of white-labeled applications and services at Telstra, Start Hub, AIS, and FET. Amit’s knack for understanding end-user motivations and needs gives him the unique ability to see past the product and into the benefits for consumers, a skill he brings to the development of Simplr’s proprietary customer service support solutions.
    Amit holds a BSEE in Computer Engineering from The University of Texas at Austin and a MBA from the Harvard Business School.

    Website: www.simplr.ai
    Social Media Links:

    Facebook: https://www.facebook.com/GoSimplr1

    Twitter: https://twitter.com/simplr

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    11 min
  • Security tokens could be the next big thing in crypto assets

    Aleksander Dyo, President and Co-founder of Token IQ that brings into the blockchain and capital markets, the tokenization of any asset, by converting the rights to an asset into smart and fully compliant digital tokens on the blockchain joins Enterprise Radio.
    Listen to host Eric Dye & guest Aleksander Dyo discuss the following:

    * What is Token IQ, and what type of services does Token IQ provide to businesses looking to enter the blockchain space?
    * Can you explain how security tokens accelerate the democratization of venture capital?
    * Why are security tokens important?
    * How must an entrepreneur distinguish a security tokens offering from a utility tokens offering?
    * What is your perspective on the current state of the STO market? Where do you see the market going in the next 5 years?

    Summary: The future scenario for the ICOs is that more likely than not it will give a way for the STO boom. But the disruptive innovations won’t be done by the industry giants — bold and open-minded tech entrepreneurs will dominate in this field. And you can be one of them!

    Aleksander Dyo is a serial entrepreneur, investor and advisory board member in several fin-tech, real estate, entertainment, hospitality companies, SPVs and JVs valued at $200mil+.
    He is a Registered Investment Adviser with the SEC with a deep background in marketing, private equity, private placement, capital markets, strategic planning and risk management.
    He has more than 15 years in wealth management, insurance based transactions and business consulting; founded and continues to lead multiple financial services “retail” and “wholesale” ventures.

    Website: https://tokeniq.io

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    14 min
  • Why it is so important to you to have a Great Place to Work!

    Dan Arriola, CEO and Founder of iD Commerce + Logistics, a premier outsourcer specializing in product fulfillment, promotional fulfillment and enterprise solutions again joins Enterprise Radio to discuss why it is so important to you to have a great place to work!
    Listen to host Eric Dye & guest Dan Arriola discuss the following:

    * What is the most important thing when it comes to building a a great place to work?
    * Why is it so important to you to have a “Great Place to Work”?
    * How do you keep employee engagement going without it becoming stale?
    * How do you position yourself to be a workplace that is appealing to millenials?
    * What advice do you have for business people that are looking to better their workplace and are in a position to do so?


    Dan Arriola is responsible for the overall business development, operations and strategy of iD. Mr. Arriola leads the team of iD executives. He is a graduate of Xavier University and a past recipient of a Johnson & Johnson scholarship to attend Northwestern University Kellogg School of Management’s NMSDC Advanced Management Education Program. He is also a 2010 graduate of the ”Owner/President Management” Program at Harvard Business School.
    Dan is actively involved in the Chicago community – he is a mentor at 1871, where he works with early stage entrepreneurs and is involved in the Young Presidents’ Organization (YPO), the Chicago Chapter of The Buoniconti Fund to Cure Paralysis, and the Entrepreneur’s Organization (EO), where he serves as a mentor in the EO Accelerator Program. In addition, Dan is a board member of X-Labs, a business competition at his alma mater Xavier University Williams College of Business; where he identifies, coaches, and develops entrepreneurs who have the most aspiring ideas. Most recently, Dan joined Rogue Advising as an advising partner specializing in the topics of 3PL and fulfillment.

    Website: www.idcomlog.com
    Social Media Links:

    Facebook: www.facebook.com/idcomlog

    Twitter: www.twitter.com/idcomlog

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    13 min
  • The New Way to Drive B2B Sales in 2019

    Amir Reiter, the CEO and Founder of CloudTask, a managed service provider that helps organizations grow their sales through a combination of a managed team of experts and first-class technology joins Enterprise Radio.
    Listen to host Eric Dye & guest Amir Reiter discuss the following:

    How do you see the B2B sales landscape evolving in 2019?
    What new techniques are out there to help drive revenue and grow businesses?
    You mentioned sales chat. What exactly is it and why does it work?
    What results can chat deliver?
    Sales chat aside, how else can businesses really skyrocket their revenue

    Tip: Rounding things off, what you’re saying is there are a host of strategies out there to generate B2B leads and using an omni-channel approach will really deliver results. However, as the landscape keeps evolving, there are a few strategies out there such as sales chat that will really keep you ahead of the game!

    Amir Reiter is the CEO and Founder of CloudTask – a managed service provider that helps organizations grow with B2B sales, 24/7 customer support and sales chat.
    With offices in Miami, Colombia, the Philippines, and the UK, CloudTask’s mission is to find prospects, nurture leads and satisfy customers, to allow companies to focus on what they do best.

    Website: www.cloudtask.com
    Social Media Links:

    Facebook: https://www.facebook.com/cloudtask

    Twitter: https://twitter.com/cloudtaskllc

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    8 min
  • Strategies to Create a Strong Foundation for Any Business

    Scott Smith a leading real estate investor and asset protection attorney and the founder of Royal Legal Solutions – one of the nation’s top asset protection firms joins Enterprise Radio. He’s sharing with us some of the specific, high-power secrets that enable his clients to not only thrive, but also become effectively “judgment proof” in court.
    This episode of Enterprise Radio is in association with the Legal Corner.
    Listen to host Eric Dye & guest Scott Smith discuss the following:

    * Is it true that 95% of business owners will face a lawsuit?
    * You say business owners can protect themselves from lawsuits in under a week! How is that possible?
    * What are some of the top techniques business owners can use to protect their assets?
    * What about insurance? What does it cover and not cover?
    * You advocate the Series LLC. Why?
    * How does one go about setting up a Series LLC?


    Scott Royal Smith is a real estate investor and asset protection attorney in Austin, TX.  Scott became an entrepreneur while still in law school, purchasing and running an auto mechanic shop, to pay his way through school.
    After graduating, Scott begin his law career as a high-stakes corporate litigator. He spent the last 8 years of his career analyzing real estate investment and asset protection.
    Today, Scott is the Founder and CEO of Royal Legal Solutions. A firm he built to offer tax, business and legal strategies to clients all over the U.S and Canada. He continues to educate the public on asset protecting strategies to help circumvent debilitating lawsuits for his clients.

    Website: https://royallegalsolutions.com
    Social Media Links:

    Facebook: https://www.facebook.com/royallegalsolutions

    Twitter: https://twitter.com/Royal_Legal_Law

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    12 min
  • Building a smart connected global ecosystem for today’s cars

    Neville Boston, the CEO of Reviver Auto, creator of the world’s first digital license plate joins Enterprise Radio. Reviver Auto’s mission is to bring new and far-reaching efficiencies, revolutionary marketing, and unprecedented connectivity to the auto industry through disruptive technology.
    Listen to host Eric Dye & guest Neville Boston discuss the following:

    * What is Reviver Auto’s mission?
    * What is the purpose of the Rplate digital license plate?
    * Why is this better than the traditional license plate?
    * What are some of the capabilities of the Rplate?
    * Where can drivers get the Rplate today?


    Neville Boston is CEO of Reviver Auto, creator of the world’s first digital license plate. Reviver Auto’s mission is to bring new and far-reaching efficiencies, revolutionary marketing, and unprecedented connectivity to the auto industry through disruptive technology. With its RPlate™, the company has completely reinvented the 125-year-old stamped metal license plate into a connected car platform that digitizes and automates the costly, often frustrating and time-consuming DMV renewal process.
    In addition to California and Arizona, legislation authorizing pilot programs for the RPlate has been passed in Texas and Florida. In addition to overseeing day-to-day business activities and product development at Reviver Auto, Neville leads the team liaising with governments and state legislative bodies to further the adoption of the RPlate across the US and beyond and plays a central role in developing strategic partnership with dealerships, fleet management companies and SMBs for distribution of the RPlate.
    Neville is the co-inventor of US Patent No: 9,007,193 B2, which is the method and system for rendering content on the exterior of a vehicle. Reviver Auto has 17 more patents for the RPlate currently pending. Prior to founding Reviver Auto, he served as the Chief Operating Officer for Kinetix Holdings, LLC., a NYC-based marketing firm representing clients such as Microsoft, Pepsi, Moet Hennessy, Heineken, and XBOX.
    Before Kinetix, Neville was the Chief Marketing Officer and co-founder at Crosswalk Productions, whose clients included Crown Royal, Baileys, Tanqueray, Ciroc, and Smirnoff. Neville is a member of the Silicon Valley Leadership Group, on the Board of the California Technology Council and a graduate of the University of California, Berkeley.
     

    Website: www.reviverauto.com
    Social Media Links:

    Instagram: @reviverauto

    Linkedin: https://www.linkedin.com/company/reviverauto

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    10 min
  • Frequency H2o, a bottled water that is truly changing the game

    Sturt Hinton, Director of Frequency H2o that can be found in hundreds of stores and is represented by the largest health food distributor in Australia joins Enterprise Radio.
    In 2017 Frequency H2O was listed in the top 5 FMCG start-ups worth watching and earlier this year, they won the global water awards in the USA.”
    This episode of Enterprise Radio is in association with the Beverage Industry Channel.
    Listen to host Eric Dye & guest Sturt Hinton discuss the following:

    * You have had a truly inspiring journey to take Frequency H2o from the ground to now being a massive player in the industry, can you tell us about how it got started?
    * What would you say have been some of the highlights for your Frequency H2o journey, I am sure winning the worlds best water meant a lot?
    * How can people improve their lives and wellbeing by drinking frequency water and why is it so important?
    * What are some of the biggest things you have learnt about business along your successful journey so far?
    * You have some big celebrities behind the brand, can you tell us about this and how it came about?


    Sturt Hinton is the director of Frequency H2o. Frequency H20 has completely changed the game, creating bottled water that harnesses the incredible natural alchemy of energised molecules in order to promote health, balance and harmony.
    This year, Frequency was the Gold Medal winner of the Berekley Springs International Water competition in the US. The beverage, which is sourced from a protected aquifer in remote Northern Queensland and is infused with sound frequencies, has a natural pH level of 8 and contains a rare abundance of minerals, which is so pure in essence, it requires no micro purification.

    Website: www.findmyfrequency.com
    Facebook: https://www.facebook.com/FrequencyH2O

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    11 min
  • How To Grow Your Investments By Over $500,000 MORE Without Any Prior Investing Knowledge

    Gary Stone, Author of the book Blueprint to Wealth, Financial Freedom in 15 Minutes a Week, and Founder & CEO of Share Wealth Systems, a company that has been helping everyday investors for over 23 years become successful self-directed investors through the stock market joins Enterprise Radio.
    Listen to host Eric Dye & guest Gary Stone discuss the following:

    * How much is needed for a comfortable and independent retirement?
    * People are saving for retirement via 401(k)s – shouldn’t this put them in good stead for when they retire?
    * What are the causes for saving via a 401(k) not creating enough of a Nest Egg for most people to retire on?
    * Why become a self-directed investor in the stock market?
    * Where do you start a process to become a self-directed investor in the market?


    Gary Stone – Founder and Managing Director of Share Wealth Systems.
    “Our core purpose is to empower and skill everyday 
investors to achieve a better life and retirement 

through stock market investing.”
    Gary Stone has a Bachelor of Science degree majoring in Computer Science and Mathematics. He started his investing career in the stock market in 1989. Gary combined two of his main business interests, computing and the stock market, to establish a business in 1994 that provides active investing research, solutions, services and coaching to everyday investors.
    Using technical analysis, Gary has researched and designed three investing methodologies that are commercially available to everyday investors. Gary uses these methodologies to invest his own money and continues to conduct ongoing market research and analysis. His business has also developed its own commercially available intermediate-range technical analysis software called Beyond Charts.
    Since 2008, Gary has continued to appear regularly on Sky Business television finance programs in Australia and on radio in the U.S. and in Australia. He has also contributed numerous articles for financial magazines over the years. Since 1999 he has presented at:

    Multiple financial Trade shows.
    Australian Technical Analysis Association (ATAA) meetings around Australia including four Annual ATAA Conferences the most recent of which is in October 2016, doubling up as the Annual Conference for IFTA (International Federation of Technical Analysts).
    Gary has published his first book in 2016 titled: “Blueprint to Wealth: Financial Freedom in 15 Minutes a Week. Powerful Time-tested Investing Strategies to Grow Your Nest Egg.”

    Website: www.fixmynesteggclub.com

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    14 min
  • Seriously, You Can Do Anything If You Surround Yourself With the Right People

    Leo Bottary, who is a sought-after thought leader on peer advantage, an emerging discipline dedicated to strategically engaging peers to realize your business and life goals joins Enterprise Radio.
    This episode of Enterprise Radio is working in association with the Author Channel.
    Listen to host Eric Dye & guest Leo Bottary discuss the following:


    * What does the title of your new book, What Anyone Can Do, refer to?
    * What’s the benefit of involving others when setting out to achieve goals?
    * What do we need to overcome in order to reach out to others?
    * What kind of people should we look for to provide support?
    * How does creating a “People Plan” help in getting through challenges?


    Leo Bottary is a sought-after thought leader on peer advantage, an emerging discipline dedicated to strategically engaging peers to realize your business and life goals. A popular author, educator, keynote speaker, and workshop facilitator, he advises individuals and organizations worldwide. His new book is What Anyone Can Do: How Surrounding Yourself with the Right People Will Drive Change, Opportunity, and Personal Growth (Routledge, 2018).

    Website: LeoBottary.com
    Social Media Links:

    Facebook: https://www.facebook.com/whatanyonecando

    Twitter: https://twitter.com/leobottary

    Linkedin: https://www.linkedin.com/in/leobottary

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    13 min
  • The Three Rooms Change Your Thoughts, Change Your Life

    Kevin Murphy a former Wall Street managing director & Author of The Three Rooms: Change Your Thoughts, Change Your Life joins Enterprise Radio.
    This episode of Enterprise Radio is working in association with the Author Channel.
    Listen to host Eric Dye & guest Kevin Murphy discuss the following:

    * Why this book, and why now?
    * What is the main message, or takeaway you would like your readers to get from the book? 
    * This kind of book doesn’t seem to fit with your background: 33 years in the corporate world. How did you end up writing a book on thoughts and consciousness? 
    * How did you come up with the metaphor of the Three Rooms? 
    * There is a lot of material available today that highlights the power of our thoughts. How is this book any different? 
    * If so many people know they should live in the “present”, or in the “now”, why do so many people seem get stuck in the Past or Future Rooms?  
    * How about when you get dragged into the Past Room, even though you don’t want to go there. How do you prevent that from happening?  


    Kevin Murphy is a former Wall Street managing director for Citigroup, high school and collegiate wrestling champion, community activist, speaker, coach, and author of the book The Three Rooms. 
    These experiences have given Kevin a unique and eclectic mix of understanding human nature. He noticed that our happiness and unhappiness in life is always the result of our thoughts – whether observations of the present, memories from the past, or projected fears about the future. Combining this theory with the deep personal insights he attained along his own 20+ year spiritual journey, Kevin stepped away from the corporate world to write the book The Three Rooms, in which he explains how observing which room your thoughts are in, can change your experience of life. 
    The Three Rooms invites you to start the process of better monitoring your thoughts—while providing you the keys to transform your life by doing so. As Kevin notes, those thoughts merely affect our health, our wealth and our relationships.

    Website: www.thethreerooms.com
    Social Media Links:
    Facebook: https://www.facebook.com/The-Three-Rooms

    LinkedIn: https://www.linkedin.com/in/kevin-murphy

    Twitter: https://twitter.com/KevinMurphy3R

    Instagram: https://www.instagram.com/the3rooms

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    20 min

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