Episode 77 of Enterprise Tech with Fexingo: Lucas and Luna dive into a growing frontier in enterprise software procurement — vendor AI model accuracy guarantees. As Fortune 500s deploy AI for critical business processes like fraud detection, supply chain forecasting, and customer service, they're demanding contractual assurances that models perform as advertised. But how do you define 'accuracy' for a stochastic system? Lucas walks through a recent deal where a major bank negotiated a 95% accuracy SLA with an AI vendor, including testing benchmarks and penalty clauses tied to false-positive rates. Luna pushes back on enforcement challenges, from shifting data distributions to vendor 'accuracy drift' disclaimers. They also explore model cards as appendixes, third-party audit rights, and the emerging role of procurement in AI governance. Taped June 27, 2026. A must-listen for procurement pros, enterprise architects, and anyone negotiating software contracts in the age of AI.
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