Enterprise Thought Leadership

A must-listen for: Marketing technology leaders, broadcast media executives, and digital transformation specialists.

In this episode, Tim Bond speaks with Emily Latham, former head of MarTech at Channel 4, and Giorgio Tacchia, MD at Globant, about the shift from content-first to audience-first strategies in broadcasting. Emily shares how Channel 4 achieved a 36% increase in viewer engagement per marketing pound spent, while Giorgio offers insights from scaling a streaming platform to 60 million users.

Join the conversation as Emily and Giorgio discuss:

- Moving from broadcast marketing to data-led audience engagement

- Building a digital centre of excellence and cross-functional teams

- Using customer data platforms to drive personalised experiences

- The role of experimentation and measurement in marketing

- How generative AI is reshaping content creation and distribution

- The future of synthetic data and audience targeting

Timestamps:

00:00 Introduction to audience life cycle

00:54 Meet the guests: Emily Latham and Giorgio Tacchia

01:35 Shifting from content-first to audience-first strategies

04:59 Challenges in digital transformation

07:48 Building a digital centre of excellence

11:43 KPIs and marketing efficiency

24:58 Leveraging AI in media and marketing

33:33 The future of AI and synthetic data

Want to learn more?

Visit Globant's website: https://www.globant.com

Connect with Emily Latham on LinkedIn: https://www.linkedin.com/in/emily-latham-4a58738/

Connect with Giorgio Tacchia on LinkedIn: https://www.linkedin.com/in/giorgio-tacchia-7a4889/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: HR and L&D leaders, managers working with early-career professionals, and anyone interested in creating better cross-generational workplace relationships.

In this episode, Tim Bond speaks with Katie Mahony, Global Product Director at Development Beyond Learning (DBL), about the challenges and opportunities of managing a multi-generational workplace. Katie, a former world championship medallist in modern pentathlon, shares her insights on workplace dynamics and generational differences, particularly focusing on Gen Z's experiences and needs. 

Join the conversation as Katie discusses:

- Why 40% of Gen Z workers report feeling stressed at work

- The impact of social media and technology on workplace expectations

- Essential skills for bridging generational communication gaps

- Creating effective learning environments for early-career professionals

- DBL's new Elevate programme for smaller organizations

Resources: Different generations ‘clean your room’ video: https://www.youtube.com/watch?v=p77S6At11Pk

Timestamps:

00:00 Introduction: Gen Z stress and social media addiction

00:42 Meet Katie Mahony: From athlete to consultant

01:49 Katie's career journey and insights

07:01 The changing workplace: Digital disruption and hybrid working

10:08 Generational challenges and training solutions

14:55 Understanding and supporting Gen Z in the workplace

30:53 DBL Elevate: Innovative training programs

33:46 Conclusion: The importance of human skills

Want to learn more?

Visit DBL's website: https://developmentbeyondlearning.com

Connect with Katie Mahony on LinkedIn: https://www.linkedin.com/in/kate-mahony-houston-60456411/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: Sales and marketing leaders, ABM practitioners, and technology implementation professionals looking to transform their go-to-market approach.

In this episode, Tim Bond speaks with Meggie Rohan, Head of Global Delivery at 6sense, about the critical success factors for implementing account-based marketing technology. Drawing from her nine years of experience, Meggie shares practical insights on securing leadership buy-in, managing organisational change, and achieving measurable ROI with 6sense.

Join the conversation as Meggie discusses:

• The shift from traditional lead-based approaches to account-based strategies
• Key steps for successful implementation and adoption
• How to align sales and marketing teams around ABM
• Practical examples of organisations transforming their go-to-market approach
• The role of AI in qualifying leads and automating SDR tasks
• Building a strong business case for ABM technology investment

Timestamps:

00:50 Exploring 6sense with Meggie Rohan

01:43 Meggie Rohan's journey to 6sense

01:57 Role and responsibilities at 6sense

02:33 Customer success and implementation services

03:08 Customer experience journey with 6sense

03:51 Meggie's career before 6sense

05:19 Day-to-day work as head of commercial customer success

06:35 Steps to ensure customer success

08:29 Pre-sale involvement and educating prospects

12:00 Implementation and change management

15:48 Sales and marketing alignment

28:51 Leveraging AI and predictive models

33:31 Advice for marketing leaders considering 6sense

Want to learn more?

Visit 6sense website: https://6sense.com/

Connect with Meggie Rohan on LinkedIn: https://www.linkedin.com/in/meggierohan/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: B2B sales leaders, marketing professionals, and revenue operations teams looking to increase win rates through data-driven selling.

In this episode, Tim Bond speaks with Andy Champion, Senior Vice President of International Sales at 6sense, about how modern B2B sales teams can increase their win rates through intelligent targeting and early engagement. Andy shares insights from his journey from British military officer to sales leadership, explaining how technology and human connection combine to create winning sales strategies.

Join the conversation as Andy discusses:

Timestamps:

01:47 Meet Andy Champion: From military to sales leadership

03:39 The evolution of sales techniques

05:30 The role of technology in sales

08:06 Insights from the Breakthrough conference

09:15 Leveraging AI in sales

12:57 The importance of intent data

19:14 Setting up for success with 6sense

23:40 Aligning sales and marketing for optimal results

26:48 Driving towards success: Shared objectives and reporting

28:16 Measuring success: Individual vs blueprint approaches

30:04 Understanding ideal customer profiles (ICP)

32:03 The rise of buying groups

38:29 Building relationships with multiple stakeholders

45:57 Sales and marketing collaboration

52:05 Adapting to changing sales environments

55:19 Key takeaways and final thoughts

Want to learn more?

Visit 6sense website: https://6sense.com/

Connect with Andy Champion on LinkedIn: https://www.linkedin.com/in/andychampion/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: CFOs, finance leaders, and accounts payable professionals looking to modernise their operations.

In this episode, Tim Bond speaks with Daniel de Sousa, CEO of Rillion, about the transformative impact of AI and automation on finance functions. De Sousa highlights the inefficiencies in current accounts payable processes and explains how Rillian’s platform can reduce processing time by 70% and handle 20% more invoices without additional staff. The conversation covers the journey from manual to automated operations, the benefits of rule-based and AI-driven automation, and the significant ROI achieved by Rillion’s clients. Additionally, de Sousa delves into fraud detection, compliance, and the evolving role of finance as a strategic partner in business. This episode provides valuable insights for CFOs and finance professionals seeking to modernize their operations.

Join the conversation as Daniel discusses:

• The current state of accounts payable automation across different regions

• How rule-based and AI-driven automation complement each other

• Practical approaches to reducing manual processing in finance

• Methods for detecting and preventing fraud in accounts payable

• The implementation journey and typical timeframes

• Return on investment and measurable benefits

• The future of finance function and the role of generative AI

Timestamps:

00:54 The state of accounts payable automation

01:37 Daniel's journey to CEO

03:39 Rillion's offerings and market position

05:19 Current state of AP automation across regions

07:53 Rillion's unique approach to automation

11:01 AI and rule-based automation in AP

14:31 Customer journeys and implementation

24:37 Insights and ROI with Rillion

33:32 Future of finance and AI

Want to learn more?

Visit Rillion’s website: https://www.rillion.com/

Connect with Daniel de Sousa on LinkedIn: https://www.linkedin.com/in/danield11/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: Transport planners, road safety managers, urban mobility professionals, and city officials working to create safer, more efficient cities.

In this episode, Tim Bond speaks with Matt Shaw, from VivaCity, about how smart camera technology and data analytics are helping cities prevent accidents before they happen. Matt explains how their technology analyses traffic patterns and identifies potentially dangerous areas, helping authorities make informed decisions about road safety improvements.

Join the conversation as Matt discusses:

Timestamps:

00:43 Meet Matt Shaw from VivaCity

01:04 VivaCity's technology and road safety

01:45 Matt's background and journey

02:52 The founding and evolution of VivaCity

04:46 From counting cars to road safety

06:33 Understanding road safety challenges

11:58 Privacy and data protection

16:00 Global success stories

36:22 Vision Zero and future trends

Want to learn more?

Visit VivaCity's website: https://vivacitylabs.com

Connect with Matt Shaw: https://www.linkedin.com/in/mattjrshaw/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: SAP administrators, IT operations leaders, and CIOs responsible for managing complex SAP environments.

In this episode, Tim Bond speaks with Brenton O'Callaghan, Chief Customer Officer, and Andreas Vermeulen, Head of AI at Avantra, about how enterprises can leverage AI and automation to revolutionise their SAP operations. Brenton and Andreas discuss Avantra's evolution from an observability platform to an AI-powered AIOps solution that can significantly reduce SAP downtime and boost operational efficiency.

Join the conversation as Brenton and Andreas explore:

- The key challenges enterprises face in managing complex SAP environments

- How Avantra's AIOps platform optimizes SAP landscape management 

- The concept of private AI and its importance for data security

- The role of AI agents in automating routine tasks and providing insights

- Real-world examples of how Avantra has helped customers reduce downtime and save millions

- A sneak peek into Avantra 25 and the upcoming Avantra Global Summit

Timestamps:

00:00 Introduction to Avantra Global Summit

01:32 Meet the experts: Brenton O'Callaghan and Andreas Vermeulen

05:03 Challenges in managing SAP environments

07:41 The role of AI in SAP operations

11:36 Customer success stories

15:16 Private AI and dederated learning

24:09 The Rise of AI-Powered Agents

25:35 Augmented workers: enhancing efficiency

28:24 Federated learning and specialized AI

30:11 Automation in finance and marketing

31:57 Business continuity and AI integration

36:06 Adapting to AI-augmented roles

40:05 Avantra 25: innovations and future directions

45:25 Global Summit and final thoughts

Want to learn more?

Visit Avantra's website: https://www.avantra.com

Connect with Brenton O'Callaghan on LinkedIn: https://www.linkedin.com/in/bocallaghan/

Connect with Andreas Vermeulen on LinkedIn: https://www.linkedin.com/in/andreasvermeulen/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: Operations leaders, service providers, and anyone interested in business process transformation and AI implementation.

In this episode, Tim Bond speaks with Kit Cox, Founder and CTO of Enate, about how their platform is helping service providers drive efficiency up by 20%. Kit explains how Enate helps orchestrate work, provide visibility, and leverage AI to transform service delivery whilst promoting consistency rather than standardisation across disparate operations.

Join the conversation as Kit discusses:

- The importance of orchestrating work between resources

- Strategies to achieve 20% operational efficiency gains

- The role of AI in service delivery and how to operationalise it effectively

- The value of a data-driven approach to process improvement

- Insights into successful global implementations and ROI

Key takeaways:

- The three stages of transformation: operationalise, optimise, and automate

- The importance of establishing control before implementing automation

- How Enate's platform can help manage service delivery across multiple countries and languages

Timestamps:

00:31 Guest Introduction: Kit Cox of Enate

01:56 Kit Cox's Background and Career Journey

03:04 Understanding Business Process Orchestration

05:25 The Role of People in Business Transformation

06:15 How Enate Helps Organizations

07:19 Challenges in Business Process Management

13:55 Real-World Success Stories with Enate

20:11 Implementing Enate: A Step-by-Step Guide

28:23 Leveraging AI and Gen AI in Service Delivery

40:50 Engaging with Innate: Tips for Operational Leaders

45:47 Conclusion and Final Thoughts

Want to learn more?

Visit Enate's website: https://www.enate.io/ or https://www.linkedin.com/company/enate/

Connect with Kit Cox on LinkedIn: https://www.linkedin.com/in/kit-cox/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: HR leaders, People Analytics professionals, and business executives interested in leveraging AI to enhance employee experience and organisational performance.

In this episode, Tim Bond speaks with David Barrett, Founder and CEO of Welliba, about how AI and advanced analytics are revolutionising employee experience and engagement. David explains how Welliba's innovative approach combines real-time data collection with generative AI to provide personalised coaching and actionable insights at scale.

Join the conversation as David discusses:

- The evolution of employee engagement practices and the shift towards real-time, personalised approaches

- How AI and machine learning are transforming traditional HR processes

- The critical role of ethical AI and privacy-by-design in employee experience platforms

- Practical examples of how organisations are using Welliba to improve retention, trust, and overall employee satisfaction

- The future of AI-driven employee experience and its potential impact on organisational success

Timestamps:

00:00 Introduction and David's background

04:00 The evolution of employee experience measurement

08:00 Welliba's approach to AI-driven employee engagement

15:00 Ethical considerations and privacy-by-design in AI systems

24:00 Implementation process and customer success stories

32:00 The future of AI in employee experience

39:00 Closing thoughts and contact information

Want to learn more?

Visit Welliba’s website: https://www.welliba.com/

Connect with David Barrett on LinkedIn: https://www.linkedin.com/in/davidbarrettireland/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

A must-listen for: Customer experience leaders, marketing professionals, and business executives looking to drive sustainable growth.

In this episode, Tim Bond speaks with Mikhail Dubov, Co-Founder and CEO of Chattermill, about how their company is revolutionising customer experience intelligence. As organisations face the challenge of extracting actionable insights from unstructured customer feedback, Mikhail explains how Chattermill helps identify key drivers of customer satisfaction and loyalty. Discover their approach to experience-led growth, leveraging AI and machine learning, and creating a customer-centric culture.

Join the conversation as Mikhail discusses:

Want to learn more?

Visit Chattermill's website: https://chattermill.com/

Connect with Mikhail Dubov on LinkedIn: https://www.linkedin.com/in/mdubov/

Connect with Tim Bond: https://www.linkedin.com/in/tngbond/

If you like our podcast, please do follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected]

Find out more about TechPros.io: https://techpros.io/

Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/

Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

Timestamps

02:06 Mikhail's Journey to Founding Chattermill

03:38 The Importance of Customer Experience

05:31 How Chattermill Analyzes Customer Feedback

09:54 Implementing Chattermill in Enterprises

27:25 Experience-Led Growth and Its Benefits

41:54 Conclusion and Final Thoughts