Companies are increasingly re-evaluating their Unified Communications (UC) solutions, because as The Wall Street Journal recently highlighted, during the COVID-19 pandemic enterprise UC solutions are supporting the physical and emotional health of many companies.  This new dependency on UC has also revealed several issues and, perhaps, opportunities with enterprise communications solutions. 

 

In this 12 minute part-one of a two-part podcast series, TC2’s Technical Director, David Lee, and Director Joe Schmidt discuss the importance of developing a UC strategy, describe what to include in a strategy, and talk through the steps to take to competitively procure a solution.