Entrust Compliance Podcast

On this podcast episode, we hear from two guests: Amy Jensen, who is an Employment Attorney at Ogletree Deakins, and Heather Jones, Director of HR at PowerDMS. Together, they share tips for keeping your organization out of court along with other trending HR topics:

• Types of lawsuits and the cost associated 
• Why it’s hard for employers to win lawsuits
• How to create a culture of compliance
• Human Resources with a heart

Listen in to learn best practices to improve communication, accountability, and mitigate organizational risk. 

In this episode, Officer Michael Hass shares how his experience as a street officer helped him fine-tune the work he is now doing as an Accreditation Manager for his agency. In this highly regulated industry access to records, policies and training are crucial for doing the job well and with excellence. Officer Hass walks us through the technology advancements for law enforcement from the 1980s to today and how these changes have helped officers continue to improve the way they protect and serve their communities.

Brandy Osborn, Accreditation Manager at the Springfield Police Department talked with us on this episode about the importance of sharing the “why” when bringing others into a project. In her role, she found a way to leverage the expertise of her colleagues to streamline the accreditation process. By doing this she shares that her agency has been successful in staying accredited for two-plus decades along with helping create awareness and visibility into the accreditation process from new recruits to seasoned officers. 

Ed Goodman, accreditation manager for the Buckeye Police Department, has been involved in helping agencies achieve accreditation status for over 20 years. Listen as he shares strategies you can use to gain organizational buy-in when presenting large changes to your organization.
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1. The “why” behind getting accredited as a Law Enforcement agency (3:15)

2. Accreditation is a risk management tool for your agency (6:40)
- International standards of excellence
- PowerDMS - single source of truth to track policies and training for all personnel

3. Through the accreditation process, the community sees Law Enforcement as more professional (13:30)

4. Best practices to overcome hurdles when getting accredited (15:35)
- Communication is key with all members of the agency
- Explain early and often the “what and why” behind accreditation
- Get as many members (of all levels) of the organization involved to get organizational buy-in for policies reviews and changes
- Educate members of the local government on the benefits (Reduction of risk and lawsuits, etc.)

Helpful Links:

Webinar - The Role of Policies in Building and Maintaining Company Culture 

PowerDMS - Streamlines policy, training, and accreditation lifecycles

Craig Hartley, the Executive Director of the Commission on Accreditation for Law Enforcement Agencies (CALEA), sits down with us to talk about the responsibility of public safety to the public. Listen as he shares practical steps you can take to promote sound policies, build employee confidence, and increase trust with your community.

1. Common Calls for Service Regarding Special Needs (4:32)

2. The importance of training in handling situations with special needs (8:53)
- The difference between Awareness and Acceptance

3. The Strategy to close the gap between law enforcement and the special needs community (14:38)

- Training & Tools - PECS Cards, Sensory Kit, Special Needs Events

4. How Tools Work With Policies (23:40)
- Alternative Forms of Communication
- How do our officers have access to this information on a call for service?
- How do we implement this program?
- Buy-in from community

Helpful Links:

Sgt. Stefan Bjes website - https://www.bluelinespectrumsafety.com.

Link for Sensory Kits - https://christophersvoice.org/how-we-help/christophers-sensory-kits

Soccer Program -  http://www.chicagotopsoccer.com/

In episode 1, Kiana Wheeler and Cameron Moreau set the stage for what you can expect to hear when listening to the Entrust Compliance Podcast. A podcast for compliance professionals to learn from industry experts as they share insights on navigating challenges and succeeding in compliance.

If you would like to be a guest on the podcast, please email us at [email protected]