I talk to a retailer who has achieved so much in such a short space of time. James Byrne is Founder and Co-Owner of Faerly, an Irish online destination store for sustainable living. His passion for supporting the customer to make environmentally friendly choices is clear, from the carefully curated product selection to the packaging used. James extensive background in e-commerce and marketing makes him the ideal person to give us some top tips for creating a successful customer experience online.

Topics:

• Growing up in retail
• Sustainability vs rampant consumerism
• Attracting like-minded customers
• Tips for running a successful e-commerce business
• Plans for the next few months