In this episode of The Payments Show Podcast, I spoke to Haroon Durrani from the Payments Strategy Team at Westpac Bank in Australia.

Westpac is the first bank in Australia to introduce the Dynamic CVV security capability with the new Instant Digital Card. This new solution helps to protect merchants and Westpac customers from fraud, in addition to improving the payment experience for customers who will now have access to their debit and credit cards 24/7 via the Westpac Banking App.

Summary of topics discussed:

1. Preventing fraud for Merchants, Customers and Westpac
2. Digital Credit & Debit Cards and the Future of Physical Cards
3. Digital Wallet Integration with Apple Pay, Google Pay and others
4. Man in the middle and phishing attacks
5. Recurring and Subscription Payments
6. CX and UX: Customer Experience and User Experience
7. Least Cost Routing - EFTPOS Rails vs Scheme Rails
8. Chargebacks and Liability
9. Tokenisation 
10. The Future: Click to Pay, In-Store Checkout and more…

10m Highlights Version: click here

Details:
- Recorded on 27 January 2020
- Host: Satwant Phull, Founder of Digital Money Lab
- Guest: Haroon Durrani, Payments Strategy at Westpac

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Westpac: westpac.com.au

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