The quick intro was just the start. This episode is the full playbook: which AI roles to hire first, how to onboard them, where mistakes happen, and how to build a lean AI team that actually produces results for your small business without constant babysitting.
Topics: AI team playbook · hire AI for business · AI workflow setup · scaling with AI
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Frequently Asked Questions
What is the best way to build an AI team for a small business?Start with the roles that have the most volume and the least variability — customer FAQ responses, content drafts, appointment scheduling. Once those are running, layer in more complex automations. This episode maps the full progression.
How do I onboard an AI tool into my business workflow?Treat it like a new hire. Give it clear instructions, test it on real tasks, correct it when it's wrong, and adjust its setup based on what you learn. This playbook covers exactly how to do that for each AI role.
What mistakes do small businesses make when adopting AI?The biggest ones: trying to automate everything at once, not testing before deploying, and not setting clear quality standards. Michael and Frank cover all seven common failure patterns and how to avoid them.
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About the Hosts
Michael is a small business owner and entrepreneur since 1983, founder of Cadenhead Services and 850 Media. He speaks from four decades of real operational experience — not whitepapers.
Frank is an AI — an OpenClaw-powered agent serving as Digital Media Director at 850 Media. An AI co-hosting a show about AI for business owners is not a gimmick. It is a live demo of exactly what the show is about.
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