I was so excited to chat with my friends Douglas Squirrel and Jeffrey Fredrick. They’re both thoughtful folks who work with technology—but through a very human lens that I appreciate. They’ve written a book called Agile Conversations: Transform Your Conversations, Transform Your Culture, which is both fun to read and extremely useful.

What’s most interesting to me is how their ideas apply outside of technology. I use a similar approach with my clients who are searching for ways to better work with change (and their colleagues).

I hope you enjoy our conversation, and I can’t recommend their book enough.