On today’s show, I’m joined by data devotee and self-identified software nerd, Paolo Lencioni! Paolo is a bit of a unicorn, part veterinarian, former practice owner, part accountant and more recently software developer. He built Neo PMS which was acquire by Idexx. He is also one of the directors of Valuvet, Australia's leading valuation service for veterinary businesses.

But it’s his latest software venture, Profit Diagnostix, which forms the backdrop to this conversation. Profit Diagnostix is a service that provides member practices with weekly, automated data visualisations offering real-time feedback and bench-marking into team performance in veterinary clinics.

So join me in this conversation as we uncover the secret power of dashboards and data, and how you can use them to transform your practice.

Today’s show is brought to you by VetX international...

Now, are people the major pain-point in your practice? If so you are not alone, over 90% of managers report staff problems to be their number one issue.

At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture or some form of leadership breakdown.

If this sounds familiar then do not despair. Help is at hand. I encourage you to check out Leaders a veterinary-specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.

To learn more, listen to a free training webinar, or apply visit www.vetxinternational.com/leaders today.