In the episode, Dave and Dharm speak with Mohamed Abdel Razek, Mashreq's Head of Technology, during the Dubai Fintech Summit.

Mohamed shares his tech background, which spanned various industries like telco, oil and gas, and fast-moving consumer goods before joining the financial sector. He discusses bringing insights from other industries into banking technology, focusing on digital transformation at Mashreq. The bank emphasises client experience, utilising digital tools for seamless customer journeys.

Mohamed highlights Mashreq's adoption of new technologies like AI, ML, and robotics, along with their resilience-focused approach and core banking transformation.

He also discusses the bank's collaboration with fintechs, the regulatory environment in the UAE, and the country's digital growth trajectory. Mohamed elaborates on the Agile approach within Mashreq, emphasising the relationships between IT and business units.

Additionally, he shares insights into AI initiatives, the bank's venture into Egypt and Pakistan, and their corporate stack transformation project, aiming for a seamless and innovative customer experience.