Donald Rumsfeld is famous for saying there are “unknown unknowns.”  Today’s interview with OnSolve takes this concept down a practical road:  once something Is known, how can you quickly inform people of the issue? 

When it comes to the federal government, notifications can range an incredible gamut.  A systems administrator needs to know if a server is malfunctioning in a data center; a FEMA administrator needs up-to-date information on weather conditions; satellite operators need to know if a collision is imminent. 

OnSolve has been helping commercial organizations as well as the federal government since 1998.

Our guest today is Chris Hurst.  He is no stranger to emergencies – he has served in war zones and has been responsible for life-and-death situations. 

During the interview, he articulates a brilliant concept.  Today, the concept of situational awareness seems to be general.  Kind of like, having a balanced diet. 

Chris Hurst takes the next step. He indicates that there is no monolith situational awareness. It should be thought of as a situational awareness that is applied to a specific use case.

Local police feeds must be structured differently from natural disasters. 

Furthermore, Chris gives the listeners a great perspective on how each one of those organizations needs a varying level of depth in notification. 

But is it not just making people aware, OnSolve is attempting to gather sources from hundreds of places to be able to have better learning on the risk side.

Listen for information on how your agency can benefit from understanding the range of options available when you consider risk notification. 

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