In this episode, Laura looks at why so many people are afraid to engage in difficult conversations, whether small issues at home or at work, or big issues in society like racism and unconscious bias, even when they truly want to be part of the solution. Listen in as Laura and her husband, attorney Larry DeMarco, share a special conflict-resolution process they created to use in their relationship and in business that you can put into practice today in any context in order to avoid being “conflict-clumsy” and develop the skills to handling sensitive discussions with leadership mastery.