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In this conversation, Paul Faronbi interviews Marianna Kinnee, a seasoned professional in retail supply chain and project management. Mariana shares her journey from corporate America to the tech startup space, emphasizing the importance of servant leadership, empathy, and emotional intelligence in effective leadership. She discusses her experiences at Home Depot, the significance of building trust and psychological safety within teams, and the lessons learned from both good and bad leadership experiences. The conversation highlights the need for leaders to understand their team members on a personal level to foster a positive work environment and drive success. In this conversation, Paul Faronbi and Marianna Kinnee delve into the nuances of servant leadership, emphasizing the importance of understanding individual team members' needs, setting actionable goals, and fostering a supportive environment. They discuss the power of listening, the significance of constructive feedback, and the necessity of personal growth in leadership roles. The dialogue also touches on career transitions, the value of building connections, and the exciting opportunities within the supply chain industry. Ultimately, they highlight the transformative impact of servant leadership on both individuals and teams.

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TAKEAWAYS

• Servant leadership focuses on supporting frontline associates.

• Empathy and emotional intelligence are crucial for effective leadership.

• Building trust takes time and requires understanding team members' backgrounds.

• Leaders can learn valuable lessons from both good and bad bosses.

• Failing fast allows teams to iterate and improve quickly.

• Creating psychological safety encourages open communication and idea sharing.

• Understanding personal interests of team members fosters better relationships.

• Leadership is challenging and requires a tailored approach for each individual. Leaders must balance attention and autonomy for team members.

• Setting clear, actionable goals is crucial for team success.

• Listening is a powerful tool in leadership.

• Creating a supportive environment fosters team loyalty.

• Constructive feedback is essential for personal growth.

• Personal evolution is a key aspect of effective leadership.

• Empowering employees can lead to significant transformations.

• Career transitions can be positive and necessary for growth.

• Building connections is vital for future opportunities.

• Servant leadership focuses on the needs of the team.

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