Anvil/Deksia CMO, Kent Lewis, dropped 💎's on using his recent adventures and learnings to create the art of developing a first-class experience. Recommended book: Excellence Wins Nultz Schultz. Here are the takeaways:

1. Sets the stage
2. Build in surprises with treats (snacks and food)
3. Close the curtain/exclusivity
4. Create Comfort
5. Keep it coming… the reminder that your special
6. Expected to problem solve
7. Keep the momentum

Host: Nathan A Webster

LinkedIn: https://www.linkedin.com/in/nathanawebster/

Instagram: https://www.instagram.com/ndubnassociates/

Twitter: https://twitter.com/nathanawebster

Services: https://ndubbrand.com/our-services/

Download and subscribe on Audible, Google, iHeartRadio, iTunes, Soundcloud, and Stitcher.

Please rate, review and share!