This week Katie and Ben discuss their core value of helpfulness. They discuss the importance of being proactive in providing service, pitching in, and leaving things better than they found them. They explore the significance of identifying needs, stepping in, and fostering a culture where everyone looks out for each other. The conversation emphasizes the need for balance in being helpful, avoiding overcompensation for others' weaknesses, and ensuring personal and professional growth opportunities aren't hindered. They highlight the importance of communication in determining when and how to be helpful, especially in process-oriented tasks where unintended consequences may arise. Examples are shared, illustrating how being helpful extends beyond physical actions to include assisting with processes, training new employees, and supporting colleagues. They acknowledge that while being helpful may not always yield immediate personal gain, it fosters a positive company culture and strengthens relationships within the organization.

Contact Katie or Ben if you have any questions or feedback!

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