Your reputation is key to your success and it’s really easy to look good when things are going well. But your reputation isn’t built in the good times. The real trust will come when there’s a bit of conflict.

This ep looks at:

👉 How to handle it when you don’t place a role

👉 What to do if your candidate doesn't work out

👉 How to make sure clients don’t feel hard done by

👉 Key traits you need such as: being  courteous, understanding and flexible

Give your clients a sense that you’ve got their back!