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Ep. 14: How a natural language processing (NLP) startup is helping companies to deliver a better CX [Micro Advice Podcast]
Sharad, the founder of SentiSum, recently appeared on the Micro Advice podcast, hosted by James Buscaglio.
In this episode, you'll learn:
• Why SentiSum was created and the problem they solve
• How AI can be used in customer support to augment and optimize
• How SentiSum delivers a great customer experience to their own customers
• CX trends—are we seeing positive movement?
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By SentiSumSharad, the founder of SentiSum, recently appeared on the Micro Advice podcast, hosted by James Buscaglio.
In this episode, you'll learn:
• Why SentiSum was created and the problem they solve
• How AI can be used in customer support to augment and optimize
• How SentiSum delivers a great customer experience to their own customers
• CX trends—are we seeing positive movement?