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In this episode we talk to Richard Umbers. Richard has held leadership positions in Aldi’s UK operations, Woolworths (both in NZ + Australia), at Australia Post + Startrack, as well as being the CEO MD at Myer and most recently working for the German-based Kaufland. Richard is an incredible thinker, who has an astute understanding the effect of macro trends and changes upon business. In this episode we talk about: 

• The economics of COVID
• Innovation and new business models
• The importance of the back-end in retail 
• What Christmas + Cyber week hold + more. 

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