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Ever wondered whether tow truck professionals should be called "drivers" or "operators"? Join us as we pull apart this heated debate and navigate the choppy waters of new laws in Ontario. We've also got some candid thoughts on U.S. politics—how is it that a country with millions of people struggles to find quality presidential candidates? Plus, stay tuned for our upcoming 4th of July trivia segment that's sure to add some spark to your holiday weekend.

Creating a thriving company culture isn't just about monthly paychecks. We reveal our secrets to employee appreciation through quarterly team events and weekly lunches. From family-oriented activities to a unique legacy program with tiered rewards for long-term commitment, we discuss the essential balance between work-life integration and cost management. Admittedly, we've got room for improvement, but sharing these insights might just help you elevate your own approach to employee appreciation.

Towing isn't just a job; it's a career with its own set of hurdles and rewards. We dig into the challenges of recruitment and retention in the industry, emphasizing the need for clear career progression and competitive financial incentives. With new government-mandated training requirements in Ontario, we compare the roles of crane operators and rotator operators, diving deep into the skill requirements and barriers to entry. We cap off the episode by thanking our loyal listeners and highlighting your invaluable contributions—ending on a light-hearted note with a playful gold star for all your support.

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