Wes Wilburn welcomes listeners to a deeply meaningful episode featuring a crucial conversation with Matt Milazzo, senior manager at the Tunnel to Towers Foundation. Born and raised in Staten Island with a family dedicated to public service, Matt shares how the foundation's mission to eradicate veteran homelessness resonates with his personal values and professional aspirations.

The heart of this episode centers on the foundation's innovative approach to combating veteran homelessness through strategically located Veterans Villages—renovated hotels transformed into supportive housing communities. Matt explains their two-pronged strategy: providing immediate housing through these villages while simultaneously addressing the root causes of homelessness through personalized support services. Since late 2022, they've already helped over 10,000 veterans transition off the streets. These villages aren't just shelters; they're comprehensive rehabilitation centers strategically positioned near VA facilities to ensure ongoing medical support.

A critical need emerges during their discussion—transportation. The foundation urgently requires wheelchair-accessible passenger vans to transport veterans to medical appointments and other essential services. This presents a unique opportunity for the towing and recovery industry to make a tangible difference. Wes passionately calls on listeners to donate suitable vans or salvageable accessibility equipment, pledging his personal assistance in coordinating transportation to wherever the foundation needs these vehicles nationwide. Beyond vehicle donations, Matt details additional ways to support their mission, including their symbolic $11 monthly donation program and various fundraising opportunities.

The episode concludes with Towing News Now, highlighting recent industry developments including Chicago's efforts to combat predatory towing practices, controversial vehicle removal operations in California, and sobering reminders of the dangers tow operators face. These stories underscore why initiatives like the Tunnel to Towers partnership matter—they demonstrate how an industry often misunderstood by the public can be a powerful force for good in communities across America.

Ready to make a difference? Contact the Tunnel to Towers Foundation at 718-987-1931 or visit t2t.org to learn how you can support their mission to ensure no veteran remains homeless.

When a tow truck driver's head gets run over during a routine repossession, it highlights the extreme dangers towing professionals face daily. Our latest episode dives into this shocking incident and several other headline-grabbing stories affecting the towing community nationwide.

We examine the case of an Alabama ex-officer charged with murder after a fatal shooting during a truck repossession, a Montana towing company suing after being permanently removed from a police rotation list, and a predatory tower now serving house arrest after charging victims up to $11,000 per tow. These stories illustrate both the challenges and accountability within our industry.

The heart of our episode features an exclusive interview with Perry Beatty, founder of Hazmat Responder Network. Perry shares his remarkable journey from becoming proficient in light-duty recovery at just 14 years old to developing specialized expertise in hazardous material response. His insights reveal a lucrative opportunity many towing companies overlook: HAZWOPER certification to handle spill cleanup at accident scenes.

"Don't leave money on the table," Beatty advises. "You're already on scene – dominate the scene and handle the entire cleanup." He explains how the 40-hour HAZWOPER certification empowers towing operators to not only recover vehicles but also manage environmental hazards, creating substantial additional revenue streams while providing a valuable service to emergency responders who prefer working with a single service provider.

Whether you're looking to expand your towing business offerings or simply stay informed about industry developments, this episode delivers practical knowledge from someone who's built multiple successful operations in the towing and recovery space. Connect with the Hazmat Responder Network at 877-356-9767 or visit hazmatrn.com to learn how you can secure this valuable certification.

Every day, towing professionals face evolving challenges that demand awareness, adaptability, and unwavering commitment to safety. This episode of the American Towing Recovery Institute podcast delivers crucial industry updates that impact everyone from owner-operators to fleet managers.

Breaking news from Kenworth reveals the planned discontinuation of their iconic 1.9-meter cab Class 8 trucks—including the legendary W900, T800W, and C500 models—by 2026. This significant shift, driven by changing emissions regulations and component constraints, signals a transformation in the heavy-duty sector that towing professionals must prepare for.

The human cost of roadside dangers takes center stage with the heartbreaking story of Wyoming tow operator Zach Krohn, hospitalized after being struck by a pickup truck while working on Interstate 80. His wife's plea echoes what industry safety advocates have emphasized for years: "Please, if you see operators or stalled vehicles, slow down and move over." This incident, alongside troubling legal cases involving a Virginia tow driver's arrest and a deadly police shooting during a contested repossession in Alabama, underscores the complex risks towing professionals navigate daily.

Perhaps most disturbing is the San Diego case where Monica Camaronade Adams was found deceased in her impounded van at a tow yard—over a month after a DUI collision. This tragedy has sparked a $50 million claim against the city and raises profound questions about inspection protocols during towing operations. We also expose predatory practices involving unsolicited towing services that target accident victims with unauthorized fees.

The American Towing Recovery Institute remains committed to advancing professionalism through training, certification, and innovative solutions like the EV Clever app for handling electric vehicles in emergencies. Download it today from the Apple or Google Play store and join us in elevating industry standards. Have questions or need resources? Connect with us through www.amtowri.org and subscribe for weekly updates on the stories shaping our industry.

When seconds count in roadside emergencies, having the right information can save thousands in damages and prevent dangerous situations. The EV Clever app has revolutionized how professionals handle electric and hybrid vehicles by transforming what would be 60,000 printed pages of technical documentation into an instantly searchable tool that delivers precise information in under 30 seconds.

Created by Kim Holcomb and Wesley Wilburn of the American Towing Recovery Institute, the app emerged from real-world challenges faced by towing operators trying to navigate unwieldy technical manuals while working on the roadside. Through multiple development cycles, they've built an intuitive interface that allows users to quickly search for specific vehicles and access critical details through "quick links" - including battery locations, towing points, lifting instructions, and safety protocols.

The database currently houses detailed specifications for over 3,490 passenger vehicles, 2,094 heavy-duty trucks, and 1,517 electric scooters, with new models added daily. Each entry includes vehicle recognition photos, component diagrams with pinch-to-zoom capability, and manufacturer-specific guidance. The app even features a built-in EV charging station locator that instantly displays nearby options.

While primarily designed for towing professionals, the EV Clever app has become essential for firefighters, auto glass technicians, recyclers, body shops, and even parking facilities dealing with the unique challenges of electric vehicles. At just $19.99 annually (equivalent to $1.66 monthly) after a 30-day free trial, it offers extraordinary value considering the potential costs of improper vehicle handling. Download it today from Apple or Google Play stores and experience how this pocket-sized resource is transforming safety and efficiency across multiple industries.

Hands-on towing training is revolutionizing the industry, and JT Reesor is leading the charge. As a second-generation tower who operates a 75-ton rotator by day and teaches advanced recovery techniques across the country on weekends, JT brings unparalleled real-world expertise to every classroom.

The magic happens when theory meets practice. Working alongside Wes Wilburn at the American Towing Recovery Institute, JT has transformed how towing professionals learn by creating immersive, realistic recovery scenarios. Rather than simple demonstrations on flat parking lots, students experience the challenges of tail wraps for leaning trailers, pick-and-swing methods for tractor-trailers with elevated drives, and other common roadside emergencies—all under expert guidance.

What makes these classes exceptional is their inclusive approach. While rotators have become increasingly popular over the past decade, JT recognizes that many companies still rely on conventional equipment. That's why their training incorporates techniques for both advanced and traditional tow trucks, ensuring every operator leaves with practical skills they can immediately apply.

The podcast reveals the extensive preparation required for these transformative experiences—securing appropriate venues, arranging casualties for demonstrations, coordinating multiple trucks, and ensuring host companies can maintain their operations throughout. This behind-the-scenes effort culminates in training that's changing industry standards.

Perhaps most exciting is the introduction of proficiency testing, where operators must demonstrate their ability to safely handle equipment, mirroring standards in related industries like crane operation. This represents a significant step toward professionalizing towing and recovery work.

Ready to elevate your skills? Check out upcoming training opportunities in North Carolina, New York, Florida, Massachusetts, Missouri, and beyond. Whether you're handling light-duty vehicles, heavy equipment, or preparing for the growing number of electric vehicles on our roadways, these hands-on classes will transform how you approach every recovery.

The towing industry stands at a crossroads of tradition and transformation, and Mike Lampert is leading the way forward. In this revealing conversation, the CEO of New England Truck Center shares his remarkable journey from a family business handling a single truck tow monthly to orchestrating over 100 calls daily across multiple locations in the Northeast.

Lampert pulls back the curtain on how consolidation is reshaping towing operations, creating something the industry has historically lacked: genuine career paths. "I feel like this industry has to mature to a place where operators are looked at with respect," he explains, comparing his vision to how utility linemen are viewed—professionals with benefits, retirement plans, and sustainable schedules.

Through partnerships with private equity firms, Lampert has executed a strategic growth plan that benefits both business owners and employees. For owners, it offers financial security without personal guarantees looming over every equipment purchase. For workers, it creates advancement opportunities beyond the glass ceiling typically found in family-owned operations.

The conversation delves into practical advice for those considering selling their businesses: invest in quality systems, maintain clean financials, and work with specialized professionals. "You get paid a lot more by making sure it's on the books," Lampert advises, addressing the industry's cash-handling reputation head-on.

As New England's only NRC dealer, Lampert also discusses how his company builds and sells approximately 66 trucks annually, including the "Swiss Army knife" 40TB models that combine heavy transport capabilities with towing versatility.

Whether you're a towing professional curious about industry evolution, a business owner contemplating your future, or simply fascinated by how traditional services modernize, this episode offers rare insights into a transformation happening right before our eyes. Ready to see where the road leads next?

Get ready for the Florida Tow Show this April! This year, we're excited to spotlight the incredible opportunities awaiting towing professionals at the world’s largest towing event. Dive into discussions featuring exclusive insights on the latest advancements in towing technology, innovative electric vehicles, and recovery equipment that will drive your business forward.

In this interview with Mike Seamon, we delve into what makes the Florida Tow Show a must-attend event. You'll learn about the popular Women's Luncheon, which continues to grow as an essential gathering for women in the industry to connect and share experiences exclusively among their peers. Additionally, we’ll provide details about educational seminars designed to enhance your skills and knowledge, whether you’re well-established in the industry or just starting.

Located in sunny Orlando, the event is not merely a professional gathering but also a fantastic opportunity for families. Attendees can enjoy the surrounding attractions while making connections that will serve them well in their careers. This is more than just a show; it’s a celebration of the towing industry and the community that supports it.

As we discuss the importance of networking and sharing knowledge within the towing community, you'll understand why so many attendees say the show feels like a family reunion. Be part of a collective voice advocating for best practices, government regulations, and continuous growth within the profession.

Don't miss your chance to be part of this unforgettable experience! Mark your calendars for the Florida Tow Show in April, and make sure to tune in for all the exciting details we’ll cover in this episode. We encourage you to subscribe, share, and join us as we celebrate this vibrant industry!

Ever wondered how the towing industry is adapting to the rise of electric vehicles and alternative fuels? Join us as we uncover the secrets behind a successful training session led by industry experts April and Wes Wilburn, alongside DJ Harrington. Hosted at the Fayetteville City Police Department’s advanced facility, this event drew 48 eager participants ready to learn the latest techniques and insights. Our heartfelt thanks go out to Phillips Towing for their unparalleled hospitality and to the Fayetteville City Police Department for their support during an action-packed weekend.

Delve into the world of industry consolidation with us, where strategic acquisitions are transforming towing operations across the nation. We bring you stories from leaders like Fred from Valor Fleet Services and Jose from Big Valley, as they share their strategies for growth and the positive impacts on employee conditions. Learn about JNI’s expansion through acquiring Bald Eagle Towing in Florida and Cantrell’s new ventures in Illinois, and get the scoop on the upcoming Florida show offering cutting-edge training opportunities.

Finally, tackle the critical issue of predatory towing practices with Gary Leach, president of the Towing and Recovery Association of Alberta, and Jeff Kasbrick from the Alberta Motor Association. Discover how these organizations are fighting back with education campaigns and proposed legislative changes to protect drivers in Alberta. From the introduction of Troy's Law in Kentucky to proposed tweaks in Alabama’s notification laws, we discuss the legislative efforts reshaping the industry for safer roads. Don’t miss out on these crucial conversations that are shaping the future of towing.

How do tow trucks keep the Super Bowl running smoothly, while preventing chaos in the streets? Join us as we explore the unsung heroes of the towing industry who step up during major events like the Super Bowl in New Orleans, ensuring public safety and order by swiftly addressing accidents and obstructions. We also tackle the complex issues of public relations and preparedness for increased traffic, parking dilemmas, and even the unexpected plane crashes that have coincided with the states participating in this iconic event.

Switching gears, we tackle the harrowing impact of fentanyl on young lives, spotlighting a heartbreaking case involving West Point cadets. We probe into the critical need for countermeasures against this deadly crisis and discuss the geopolitical landscape, offering insights into President Trump's initiatives and the potential changes they could bring. Our conversation delves into innovative solutions for global conflicts, underscoring the progress made and the pride of American achievements.

Our final segment offers an exciting preview of upcoming events for towing enthusiasts, from Alabama to New York, with highlights like the Florida Tow Show and our collaboration with DJ Harrington on veteran support initiatives. We unravel a gripping story of grand theft in Miami involving a high-value Ferrari and explore the essential topics of security, towing safety, and legal challenges. We emphasize the critical role of training and preparedness for tow truck operators, especially under adverse conditions, and the importance of thorough documentation to safeguard against legal issues.

What if your next towing operation could bridge the gap between emergency responders and tow operators? Join us as we unravel this season of Towing News with exclusive highlights from our sold-out heavy-duty class in Fayetteville, North Carolina, and the lineup for our next much-anticipated class in Alabama. We're excited to share our collaboration with the Florida Towing Association for a major trade show, along with our community’s heartwarming initiative to donate vehicles to Tunnel to Towers, transforming the lives of veterans.

Stay informed with our detailed analysis of legislative changes shaping the towing landscape across the nation. Missouri’s proposed bills, Indiana's new rate sheet requirements, and Connecticut's quest for uniform towing rates are poised to redefine the industry. We also spotlight a feel-good tale from Northeast Ohio, where King's Towing shines as a community hero. This journey through legislative reform promises to equip you with insights into the challenges and opportunities facing tow operators today.

Our episode takes a deep dive into the vital collaboration between tow operators and firefighters, featuring insights from retired fire chief Ron Moore. Discover how understanding large vehicle anatomy and cross-training can enhance roadside rescue operations. We explore effective vehicle rescue training techniques and the importance of teamwork, akin to a NASCAR pit crew, ensuring every emergency response is a coordinated effort. With plans for ongoing discussions and training initiatives, we aim to foster stronger bonds between towing, fire rescue, and emergency services, creating a united front ready for any challenge.