Amey Fairbrother is clear: the best procurement decisions don’t happen behind a desk or shut away in the office. Instead, they come when leaders focus on understanding people, operations and customers on the shop floor.

In this episode of the Procurement Podcast, host Aaron McMillan discusses this philosophy with Amey, Head of Procurement at Parkdean Resorts.

Having built her career across hospitality and procurement, Amey explains why procurement professionals should experience the businesses they support first-hand, why supplier relationships should be built around customer outcomes and why curiosity remains one of the profession's most valuable skills.

Expect an honest discussion on operational understanding, stakeholder collaboration, supplier partnerships and the leadership qualities that are essential for procurement teams wanting to create value beyond cost savings.