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Ep. 155: How Strong Leadership Cut Healthcare Clinic Closures by 76% - Interview with Joni Lutman and Deniz Garrett from Carbon Health Technologies
📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit
Nick and Michael are sitting down with two transformative leaders from Carbon Health: Joni Lutman (Regional Medical Director) and Deniz Garrett (Northwest Area Manager). With over 100 locations nationwide, they share how they dramatically reduced clinic closures by 76% through innovative leadership and strategic operations. From their groundbreaking approach of using MAs instead of front desk staff to implementing AI charting systems that achieve 30-minute door-to-door times, Joni and Deniz reveal the practical strategies behind Carbon Health's success. They dive deep into their philosophy of "hiring people who genuinely care," their unique bonus structures tied to clinic performance, and why having the right team culture matters more than credentials. Whether you're running a single clinic or managing multiple locations, this episode offers actionable insights on scaling healthcare operations while maintaining quality care and staff satisfaction.
About Joni and Deniz:
Joni Lutman brings 28 years of healthcare expertise to her role as Regional Medical Director at Carbon Health, where she seamlessly blends hands-on clinical practice with executive leadership. Still practicing one day a week to stay connected to front-line care, Joni's unique approach to quality and compliance is shaped by her diverse background in clinical practice, education, and leadership. Despite originally dreaming of becoming a sports broadcaster, she has become a transformative force in healthcare operations.
Deniz Garrett is a dynamic servant-leader with over two decades of experience masterfully managing multi-site operations. As Carbon Health's Northwest Area Manager, he draws on his military aviation background and expertise in complex operations to drive efficiency and safety across the organization. His data-driven approach and commitment to team development have been instrumental in reducing clinic closures and optimizing performance across the Carbon Health network. Together, Joni and Deniz exemplify how complementary leadership styles can revolutionize healthcare delivery.
Learn More about Carbon Health:
https://carbonhealth.com/
Connect with Joni:
www.linkedin.com/in/joni-lutman
Connect with Deniz:
https://www.linkedin.com/in/denizgarrett-mba
💬 Have a question or a story we should feature as an episode? Email us at [email protected]
🎵 Intro/Outro Music by Devin Smith
https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ
🔗 Stay connected with Patient Care Marketing Pros!
Website: https://patientcaremarketingpros.com
Facebook: https://www.facebook.com/patientcaremarketingpros
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LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/
YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA
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By Patient Care Marketing Pros
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📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit
Nick and Michael are sitting down with two transformative leaders from Carbon Health: Joni Lutman (Regional Medical Director) and Deniz Garrett (Northwest Area Manager). With over 100 locations nationwide, they share how they dramatically reduced clinic closures by 76% through innovative leadership and strategic operations. From their groundbreaking approach of using MAs instead of front desk staff to implementing AI charting systems that achieve 30-minute door-to-door times, Joni and Deniz reveal the practical strategies behind Carbon Health's success. They dive deep into their philosophy of "hiring people who genuinely care," their unique bonus structures tied to clinic performance, and why having the right team culture matters more than credentials. Whether you're running a single clinic or managing multiple locations, this episode offers actionable insights on scaling healthcare operations while maintaining quality care and staff satisfaction.
About Joni and Deniz:
Joni Lutman brings 28 years of healthcare expertise to her role as Regional Medical Director at Carbon Health, where she seamlessly blends hands-on clinical practice with executive leadership. Still practicing one day a week to stay connected to front-line care, Joni's unique approach to quality and compliance is shaped by her diverse background in clinical practice, education, and leadership. Despite originally dreaming of becoming a sports broadcaster, she has become a transformative force in healthcare operations.
Deniz Garrett is a dynamic servant-leader with over two decades of experience masterfully managing multi-site operations. As Carbon Health's Northwest Area Manager, he draws on his military aviation background and expertise in complex operations to drive efficiency and safety across the organization. His data-driven approach and commitment to team development have been instrumental in reducing clinic closures and optimizing performance across the Carbon Health network. Together, Joni and Deniz exemplify how complementary leadership styles can revolutionize healthcare delivery.
Learn More about Carbon Health:
https://carbonhealth.com/
Connect with Joni:
www.linkedin.com/in/joni-lutman
Connect with Deniz:
https://www.linkedin.com/in/denizgarrett-mba
💬 Have a question or a story we should feature as an episode? Email us at [email protected]
🎵 Intro/Outro Music by Devin Smith
https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ
🔗 Stay connected with Patient Care Marketing Pros!
Website: https://patientcaremarketingpros.com
Facebook: https://www.facebook.com/patientcaremarketingpros
Instagram: https://www.instagram.com/patientcaremarketingpros
LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/
YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA
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