In this episode, JoAn and Kathy discuss going back to basics
with training and retraining on soft skills. Understanding the
importance of recorded calls, role play and short videos for this
type of training can help inspire the entire team to be more
transformational and less transactional.

In this episode, JoAn and Kathy discuss going back to basics with training and retraining on soft skills. Understanding the importance of recorded calls, role play and short videos for this type of training can help inspire the entire team to be more transformational and less transactional.

Ep. 16 Just Because You Heard It Doesn't Mean You Know It

The FIRST podcast for the dental spouse (their spouse) or anyone who is willing to hear the truth from a real "gatekeepers" perspective. We've learned from our years in dentistry to be able to laugh at ourselves. Even the days we’d rather cry. We promise to give our listeners our very best and the very best (people, companies and services) we have discovered from our own research, dollars, tears, and hard knocks! We don't take ourselves too seriously, however, we take what we do very seriously. We hope to see you on the road! JoAn & Kathy

Business

The FIRST podcast for the dental spouse (their spouse) or anyone who is willing to hear the truth from a real "gatekeepers" perspective. We've learned from our years in dentistry to be able to laugh at ourselves. Even the days we’d rather cry. We promise to give our listeners our very best and the very best (people, companies and services) we have discovered from our own research, dollars, tears, and hard knocks! We don't take ourselves too seriously, however, we take what we do very seriously. We hope to see you on the road! JoAn &amp; Kathy

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Ep. 16 Just Because You Heard It Doesn't Mean You Know It

Ep. 16 Just Because You Heard It Doesn't Mean You Know It