In this episode of Walk-Ins Welcome, we sit down with Patrice Pash, seasoned urgent care expert and representative of UrgentIQ, to explore how the urgent care industry continues to adapt and thrive. Patrice shares her 20+ years of experience, reflecting on the evolution of urgent care—from the days of “doc in a box” stereotypes to innovative solutions like AI technology and intuitive EMR systems. She discusses the unique challenges urgent care clinics face, such as staffing shortages, rising operational costs, and maintaining efficiency without compromising care. Patrice also provides valuable insights on transitioning to more user-friendly technology, improving patient outcomes, and running lean, profitable operations. Whether you're a clinic owner, operator, or healthcare leader, this episode is packed with actionable strategies to stay ahead in an ever-changing industry while continuing to deliver exceptional care.

About Patrice:

Patrice Pash has dedicated her entire career to healthcare, starting as a paramedic and firefighter before transitioning to nursing. With over 20 years of experience in the urgent care industry, she has worked across multiple facets, including clinical care, operations, and management. Patrice has specialized expertise in practice startups, expansions, and operational efficiency, making her a trusted advisor and leader in the field. Known for her deep understanding of the urgent care landscape and her ability to adapt to industry challenges, Patrice is passionate about helping clinics innovate, improve patient care, and achieve sustainable growth. Currently, she is a key member of the team at UrgentIQ, where she continues to drive positive change in the urgent care space.

Connect with UrgentIQ:

https://www.urgentiq.com/

https://www.linkedin.com/company/urgentiq/

Connect with Patrice:

https://www.linkedin.com/in/patrice-pash-bsn-rn-b388b37/

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🎵 Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

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