Walk-Ins Welcome: A Healthcare Marketing Podcast

Ep. 168: Are You a Thermostat or a Thermometer? Leading Your Clinic with Intent


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We’re diving into the difference between being a thermostat vs. a thermometer in your urgent care clinic. Are you reacting to daily challenges, like staff turnover, patient volume fluctuations, and negative reviews, or are you proactively setting the tone for success? Michael and Nick discuss how clinic owners can shift from reaction mode to leadership mode by setting core values, creating actionable goals, and planning for inevitable industry changes. Plus, they share real-life examples of how staying in control of your business mindset can prevent burnout and improve patient care. Tune in for a candid conversation on leadership, mindset, and preparing your clinic for long-term success!


💬 Have a question or a story we should feature as an episode? Email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]


⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠🎵 Intro/Outro Music by Devin Smith:

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ


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Walk-Ins Welcome: A Healthcare Marketing PodcastBy Patient Care Marketing Pros

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