In this episode, host Randy Ksar interviewed Vijai Shankar, Vice President Product Marketing & GTM at Uniphore, about the role of automation in after-call work.

In this episode, host Randy Ksar interviewed Vijai Shankar, Vice President Product Marketing &amp; GTM at Uniphore, about the role of automation in after-call work.

Ep. 17 - Improving After-Call Work with Automation

Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.

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Ep. 17 - Improving After-Call Work with Automation

Ep. 17 - Improving After-Call Work with Automation