CXYZ - All Things Customer Experience

EP 17: What’s Happening in Customer Service? — Predictions for the Future with Chad McDaniel of Execs in the Know


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Chad McDaniel is the guy every Customer Experience professional on LinkedIn is connected to. Chad is the founder and Chief Customer Advocate of Execs in the Know, an organization that a lot of other customer experience leaders are a part of and use to network with each other, learn from each other, and really understand what’s going on in the industry.
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CXYZ - All Things Customer ExperienceBy Bryce Maddock and Jaspar Weir