Walk-Ins Welcome: A Healthcare Marketing Podcast

Ep. 174: What U.S. Clinics Can Learn from the Growing Urgent Care Industry in Australia - Interview with Simon Rohde from Angel Urgent Care


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📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit


We’re going global on this episode of Walk-Ins Welcome! With Nick out, we’re shaking things up with a special guest: Dr. Simon Rohde, founder of Angel Urgent Care in Brisbane, Australia 🇦🇺

Simon is one of the very few private urgent care clinic owners in the entire country—where urgent care is still a brand-new concept. He’s an Emergency Medicine Specialist with a background in pharmacy and more than a decade in emergency medicine. As the Director of Angel Urgent Care, Simon is passionate about delivering fast, high-quality care and driving innovation in the urgent care space. His focus on improving patient flow, leveraging AI, and building strong healthcare partnerships offers a fresh perspective for U.S. clinic owners.

From building patient trust to using AI tools to stay lean and efficient, this conversation is packed with insights that every urgent care operator can apply.


🔥 In This Episode, You'll Learn:

🧠 How Simon is educating patients in a market unfamiliar with urgent care

📱 Why AI scribing is helping him cut documentation time dramatically

⭐️ Smart tactics for collecting 5-star Google reviews (and how giveaways could help)

🚪 Door-to-door time expectations in both countries—and why timing matters

📈 The growing role urgent care is playing as a primary care alternative

💡 What U.S. clinics can steal from Australia’s urgent care startup journey

🏥 Simon’s long-term vision to scale through collaboration, not chaos


🔗 Resources

👋 Connect with Simon: https://www.linkedin.com/in/dr-simon-rohde-9a8a3698/

🌐 Angel Urgent Care: https://www.urgentcarebne.com.au/

🤖 AI tools mentioned: DeepScribe, Suki, Nabla


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Want to be a guest or recommend someone for the show? Reach out—we’d love to hear from you! Email us at [email protected]


🎵 Intro/Outro Music by Devin Smith: https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

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Walk-Ins Welcome: A Healthcare Marketing PodcastBy Patient Care Marketing Pros

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