Tom Parker takes his expertise from the corporate world managing "soft work" (interpersonal skills) and "harder work" (facts, figures, and research) as he, Tim, and Steve discuss:

• Education: content, knowledge, intelligence

• Character: bravery, honesty, faithfulness, integrity

• Performance consists of not only what we do — but how we do it

• The true purpose of education is to create intelligence plus character — not just one