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Ep. 2: An Inside Look at the Hotel Blacklist Paradox
Why don’t hotels just ban problem guests?
It sounds like common sense — until you look at how hotels actually operate. In this episode, Jim and Don break down the “blacklist paradox” and explain why person-based exclusion systems create more legal and operational risk than protection in hospitality environments.
They explore fragmented ownership structures, inconsistent documentation, staff turnover, discrimination exposure, and escalation risk, and explain why hotels often avoid actions the public assumes should be easy. This episode pulls back the curtain on why blacklists feel obvious from the outside — and why they collapse under real-world constraints.
Get the Insider Briefing at the link below!
https://hotelligencepodcast.com/
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By HotelligenceWhy don’t hotels just ban problem guests?
It sounds like common sense — until you look at how hotels actually operate. In this episode, Jim and Don break down the “blacklist paradox” and explain why person-based exclusion systems create more legal and operational risk than protection in hospitality environments.
They explore fragmented ownership structures, inconsistent documentation, staff turnover, discrimination exposure, and escalation risk, and explain why hotels often avoid actions the public assumes should be easy. This episode pulls back the curtain on why blacklists feel obvious from the outside — and why they collapse under real-world constraints.
Get the Insider Briefing at the link below!
https://hotelligencepodcast.com/
Get in touch
Get in touch