Recorded in June 2020. This guest, "Aly" went from working in retail beauty to beauty marketing. Shopping spree at closing time draws a lot of attention. Is your makeover really free? She won't change the CHANEL, but she'll change the man. Cross-selling can sometimes earn you a death stare. Give your best service and get a big customer complaint. Be sensitive to customer insecurities. Thanks for your help, now go to the "dungeon" while the influencers feast. IG/Twitter: @swatchofhorrors 

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