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Ep 21 | Monique Helstrom - Building Bridges Between Executives and Administrators

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The role of the Administrator is evolving rapidly, and there has never been a better time to be insanely good at logistics, details, and organization. Gone are the days of secretaries and order-takers. Today’s Admins Run.The.Show. And thank goodness because we need them!

Executives count on their Admins to be their eyes and ears, their sounding board, and to take their ideas and run with them. However, just like any other relationship, this one needs some care and attention if it is going to work well. And that is where Monique Helstrom comes in.

Monique Helstrom is the founder of On Point and a leading advocate for Admin Professionals. She believes passionately in empowering administrators to become leaders in their roles. And teaching executives and their admins how to work more effectively together. She consults, trains, and is a keynote speaker on topics such as communication styles, personality types, leadership methods, and ways to motivate.

She gained practical experience and understanding of these topics as the Chief of Simon Sinek, the NYT best-selling author, and TED celebrity.

We cover a lot of ground in this conversation, and I’m excited to share it with you. Some of my favorites highlights include:

  • As a leader, getting your first assistant is exciting and SCARY. Suddenly your life is laid bare to another person, and it takes time to build trust.
  • Executives get very little training - if any, on how to work with an assistant. Executives need to acknowledge that they need to learn how to lead, and admins need to give their executives some grace.
  • Executives and Admins see the world differently. Understanding these differences is the first step to building bridges and trust.
  • Too many admins put up with bad behavior. Monique offers some excellent scripts for dealing with an abusive boss.
  • Not all careers are vertical. We talk about going wide in your career versus vertical.
  • Admins need to keep asking questions, and Executives need to be willing to slow down and share their thoughts, frustrations, ideas, and visions with their Admin.

    • Learn more about Monique:

    https://www.onpoint.expert/

    For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

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    Offer AcceptedBy Vanessa Rosenblum