Carla Novello, with Elite Builders based in Florida, discusses building culture in a large and diverse organization. Join us as she shares her journey of transition from a successful real estate agent to a key player in recruitment and coaching at eXp Realty. Carla unveils her strategies for establishing, maintaining, amplifying, and nurturing a thriving culture within a vast and geographically dispersed company. Carla's insights are game-changers, so tune in and get ready to be inspired!

0:00 Intro

3:00 How does eXp work?

3:52 The vision for the organization

4:33 The core values applied to help others achieve

5:30 Showing up intentionally and authentically

6:58 Discovering our core values

9:29 Reinforcing our culture through valued entertainment

10:15 Free Webinars, subgroups, in-person events

12:23 Figuring out if someone is a culture fit

13:24 Comparing culture (small vs. large organizations)

16:10 Teaching agents to be ambassadors

17:18 What's Next?

Meet Carla Novello:

Carla Novello joined her husband's real estate team on a whim to help him organize his business, and 18 years later has never looked back. As the operations manager of The Novello Group, she has overseen 2,000+ transactions. Currently, she co-leads the Elite Builders, a real estate group made up of agents worldwide with eXp Realty. In 15 months, she and her husband have recruited 160+ agents and counting and are purposefully creating a strong culture to unite them.

Sign up for an online class: elitebuilderswebinar.com

If you are in the Miami area join their live event: https://www.eventbrite.com/e/systems-are-sexy-tickets-686105198117?aff=oddtdtcreator

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

In today's episode, we have something special lined up for you as we dive deep into the world of database management. Now, before you click away, hold on tight because this information is going to be incredibly valuable to you. Joining us is none other than Gabriela Gil, the brilliant Database Manager for Elite Builders and eXp team, based in Florida. Get ready to learn as Gabriela shares the 5 game-changing ways to use Follow-Up Boss that have revolutionized their team's success. Trust me, she's taken their database management to a whole new level, and you don't want to miss out on these insider secrets!

#realestate #followupboss #crmsolutions

Rachael Ocello is the Director of Operations for the Wang Multifamily Group with Keller Williams in Walnut Creek, CA. Rachael's contagious energy and unwavering enthusiasm for her role are on full display in this episode. Prepare yourself for a treasure trove of valuable insights, whether you're an aspiring executive assistant looking to accelerate your career or a team leader managing your own team. Keep an ear out for Rachael's expertise in cultivating a thriving team culture and fostering a sense of community, as well as her innovative use of technology to connect people. Trust me, you don't want to miss out on this podcast episode!

Watch the Slack demo here: https://youtu.be/zVWqe-84Yz4

Rachael Ocello is a driven and accomplished professional currently serving as the Director of Operations for the Wang Multifamily Group, a top-producing multifamily real estate team at Keller Williams East Bay in Walnut Creek.

Rachael graduated from Saint Mary's College in 2017, with a degree in Communications and Psychology. After gaining experience in Public Relations at a prestigious mass communication firm in San Francisco, Rachael joined Keller Williams in 2019, drawn by her deep-rooted passion for the real estate industry and helping others.

Having obtained her California Real Estate License in 2020, Rachael is enthusiastic about being part of the fast-paced and exhilarating world of real estate. She is passionate about establishing and improving systems and processes to help her team achieve and exceed their goals, creating leaders within her organization, and helping the business grow. Fostering an authentic and cohesive team culture within the organization, she helps provide an inclusive community for others to thrive.

Her lifelong interest in the industry and the buying/selling process has only grown stronger over the years. Rachael's commitment to providing exceptional experiences for clients shines through, as she always seeks to provide the WOW experience for all of her team members, colleagues, and clients.

Outside of work, Rachael enjoys spending quality time hiking with her two dogs in nature and indulging in her love for home improvement by binge-watching HGTV. Her diverse interests and dedication to her craft make Rachael an invaluable asset to the real estate team, as she continues to contribute to its growth and success.

#realestate #recruiting #consulting #jobseekers #opportunities #coaching #career #interview #hire #train #develop #search #learn #grow #agent #admin #assistant #marketing

Meet Ashley Golladay, a real estate consultant who collaborates with real estate teams and brokerages to tackle challenges related to people, systems, and technology. Ashley's expertise lies in analyzing what works and what doesn't, and she fearlessly implements transformative solutions. In the first part of the podcast, Ashley shares invaluable insights for career seekers aiming to transition from employee to consultant. Then, for all the real estate agents out there, the second part is dedicated to learning more about leading, managing, and fortifying your real estate team. Don't miss out on Ashley Golladay's invaluable expertise as she helps you elevate your real estate journey!

Here are the software programs Ashley mentions:

https://www.soleox.com

https://macromodusinfo.com/

Finding great success in solving systemic business challenges, Ashley’s entrepreneurial spirit kicked in and she began her own niche consulting company - converting crippling problems into seamless solutions for brokerages across the US. Ashley personally tackled difficult issues like accounting fraud, major attrition, broken and outdated technology, and lack of functional operational systems. She built complex calculators and spreadsheets to help brokerages run more efficiently. She automated countless reports to aid in agent and brokerage efficiency. She worked with software developers to create an AI software platform which she personally soldto more than 150 brokers.

Ashley has saved brokerages millions of dollars in the course of her career by implementing her innovative ideas and bold strategies, backed by extensive business experience and depth of financial knowledge.

Ashley holds a Bachelors in Business & Management and Masters in Finance. She is a certified trainer and coach. And in 2020, she became a licensed real estate agent and joined eXp.

Facebook: www.facebook.com/ashleygolladay

LinkedIn: https://www.linkedin.com/in/ashleygolladay/

In this informative podcast, Brittany Kramme from The Right Hand of a Realtor shares valuable insights on how independent assistants and transaction coordinators can thrive in a slow real estate market. With a focus on building financial security and stability for yourself and your family, Brittany offers practical tips and strategies that can serve as a blueprint for those looking to start a successful career as an independent VA or TC.

Brittany’s career in real estate began in 2014 when she got licensed & teamed up with a local residential real estate agent. She sold real estate full-time for many years, and it wasn’t until she started having children that she realized she wanted more freedom & flexibility in her career. In 2019, Brittany opened her virtual real estate assistant & transaction coordinator business in addition to selling real estate, essentially creating a hybrid real estate lifestyle. As her business grew, she was able to be more present with her family and still contribute financially. Today, Brittany teaches other women how to do the same. As a full-time real estate assistant & transaction coordinator coach, she teaches women how to support Realtors® as a VA/TC with no prior experience or a license required. 

With her background & experience, Brittany teaches her community the daily standards and client experience Realtors® are expected to deliver and how essential support roles can be to helping agents avoid burnout & reaching success.

Brittany’s here today because she’s on a mission to educate Realtors® & Brokers about the benefits of virtual support options and how they can positively impact an agent's life & business at a reasonable cost.

LINKS:

Website/Links Page: www.brittanykramme.com

Facebook Group: https://www.facebook.com/groups/righthandofarealtor

Instagram: https://www.instagram.com/brittanykramme/

Email (for consistency, they can contact me at): [email protected]

In this podcast episode, Patrick Ferry, a Business Coach with Tom Ferry International, shares strategies for succeeding in the ever-changing 2023 real estate market. He emphasizes the importance of going back to basics with lead generation and marketing, and shares his Four Foundations and other powerful techniques to help you achieve success. Tune in now for valuable insights and tips!

Also, check out my video on Patrick's channel: https://youtu.be/OTrFNTEY-_0

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for. 

Website: https://www.proreastaffing.com 

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing 

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

Darlene Kincaid, Director of Operations on the Renee White Team in Walnut Creek, CA, manages a rockstar team that did 199 transactions in 2022. Darlene discusses how they leverage their admin team to support their sales team to produce at the highest level while also protecting the brand. This podcast is chock-full of nuggets from running a team to attracting, onboarding, taking care of, and retaining buyers agents.

Meet Darlene Kincaid  

Darlene Kincaid has been in the real estate industry since 2004. She started off as an independent agent and then joined a top team as a buyers agent. In 2008, she combined her love of real estate and operations and began working with multiple agents as an independent admin and transaction coordinator. This helped them gain leverage in their businesses. In 2010, she joined forces with Renée White as her first assistant. Together, Renée and Darlene have grown the Renée White Team from a team of 2 to a team of 17, producing over 200 million in volume per year. Darlene also grew her role from Assistant to Director of Operations. As DOO, she leads an operations team of 8 and continues to be Renée’s right hand in the growth of the business.

Darlene has always been a go-getter. Prior to real estate, Darlene spent around 15 years working as an admin in various roles in both corporate and start-up environments. Her roles were typically assisting the top leader of a department or company. This range of experience has given Darlene the perspective of what business owners need in the way of administrative leverage and how assistants can deliver it at a high level.

Darlene is passionate about consulting and mentoring admins and agents in leveraging effective systems that bring freedom to any role. She thrives in guiding them toward achieving their goals and realizing their dreams. She's an avid learner. She uses the models and systems she’s learned throughout her career as a blueprint for her success.

Connect with Darlene: https://www.linkedin.com/in/darlene-kincaid-ab602218/

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for. 

Website: https://www.proreastaffing.com 

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing 

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

From establishing systems to creating a solid company culture, Amy Mrozek, Marketing Manager for the Odd Couple Team, a real estate team in St. Paul, MN, shares with us her journey in managing and growing her outstanding team. Amy dives deep into the core of what makes a team successful as she discusses the importance of core values, building up your agents, and creating a cohesive and collaborative work environment.

Meet Amy Mrozek  

Amy began working with The Odd Couple Team when the “team” was still just a “couple.” Her key role allows agents to focus on what they do best–helping clients sell their home for top dollar and find the home of their dreams! In addition, Amy manages our operations, brand marketing, social media marketing, and is the Human Resources Manager for the team.  

“Every home has a story and characteristics that make it unique. I’m passionate about drawing out what sets each home apart to make it stand out. I love highlighting each home’s unique story through marketing.”  

In her spare time, Amy enjoys running, biking, hanging out with her two teenage kids, cheering on the Vikings, and spending time with her family at the cabin. 

Connect with Amy on LinkedIn: https://www.linkedin.com/in/amy-mrozek-017a52228/  

Pro R.E.A. Staffing 

We're the real estate recruiters that you've been looking for.  

Website: https://www.proreastaffing.com  

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing   

Hire-Lab 

We help real estate agents hire, train, and develop their administrative team 

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

Do you want to up your game as a leader? In this interview with Haley Lobosco, we discuss what becoming a leader entails and how you can cast your vision to be successful. You will learn more about partnering with your force multiplier and, as strategic partners, make your vision a reality. 

Learn more about Hayley:  

Haley is a dedicated Holistic Success Coach for Kathleen Metcalf Coaching, a Fierce Inc. Trainer, operational wizard, motivational speaker and torchbearer for admin and force multipliers in real estate. She finds fulfillment in empowering her clients to step up and embrace their greatness. Haley partners with clients who are ready to evolve organizational cultures by enhancing conversational skills that ignite innovation, spark curiosity, invite open collaboration, and solve their toughest challenges.  

Haley was the Chief of Staff and Executive Assistant to the owner and CEO of a successful real estate team in Arizona. Haley also has a background in social work and administrative support. Haley holds two Bachelor's degrees from Arizona State University.  

Haley is a certified Fierce Inc. Coach and Trainer. She is passionate about helping companies and leaders learn how to implement highly relevant strategies that make lasting changes.   When she's not integrating the reality of other high-level leaders, Haley steps into her most devoted role as mother to her two beautiful children and wife to her high school sweetheart.

Website: https://leveling-up-you-holistic-busi...

IG @haley_lobosco 

FB https://www.facebook.com/haley.lobosco

Learn more about Team Coaching: https://www.lid.consulting

Explore our recruiting and hiring solutions: https://www.hire-lab.com

Those first 90 days on the job are essential to laying a foundation of trust, solid communication and understood expectations. In this interview with Tiffany Lawson, we break down the 90-day onboarding process week by week and learn how to maximize the chances of success for both the new hire and their new boss.  

Grow your leadership skills: www.lid.consulting

Learn more about the 90 Days to Thrive program - https://www.hire-lab.com/90-days-to-thrive 

About Tiffany Lawson  

Tiffany Lawson is a Florida native that has been working her way up the Real Estate ladder since 2014. She began her career as an assistant to the director of operations for a residential and commercial real estate company. That led her to develop a passion for training and coaching administrative admins - after all, she has always set out to break the glass ceiling in all of her roles. Tiffany currently works as a Coach and Trainer for Kathleen Metcalf - www.kathleenmetcalf.com.  

Hire LAB We help real estate agents hire, train, and develop their administrative team