Described as the psychological capacity to adapt to stressful circumstances and to bounce back from adverse events, ‘Resilience’ is a highly sought-after personality trait in the modern workplace. In the face of redundancies, organisational changes and disruptions, it’s no wonder Resilience has become somewhat of a buzzword in the wake of the pandemic. Thankfully, there are steps we can take to build our Resilience muscles!

To unpack this topic, we speak to Siru Heino, an Executive & Leadership Coach who has had 20 years of management and leadership experience in the FMCG industry and over 12 years of leadership development. Siru has experience coaching mid-level managers to C-suite leaders across diverse industries including supply chain, fashion, entertainment, higher education, oil and gas and FMCG in Asia, Europe and USA.

In this conversation, Siru shares with us her personal journey of building resilience, how we can all develop our change muscles, what leaders can do to build a resilience workforce, plus some tips on managing difficult conversations!