At Nemours, the Standards of Behavior are our daily toolkit for interaction, providing ways to work together, disagree with each other, and provide care to our patients and families in a respectful, productive, and inclusive way. 

In this episode, Jared Narlock and Christina Savoie help us to understand Standard 8: Have Courageous Conversations, which includes:

• Communicate with others in an open and appropriate manner.
• Address concerns or disagreements with the appropriate person in a
  timely manner – refrain from “triangulation.”

Jared Narlock, Director, Culture and Coaching, Nemours Children's Health

Christina Savoie, Talent Development and Engagement Consultant, Nemours Children's Health