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In our final episode of 2020 we talk to Shane Lenton. Shane is the Chief Information + Digital Officer at Cue Clothing (which runs the namesake brand, as well as Dion Lee and Veronica Maine). On top of this he is the founder of Unified Commerce and on the Advisory Board of Shippit, ShopYou, NORA, Australia post, Brauz, ScopeSuite, and WellBetter. Shane was recently awarded the 2020 Industry Recognition award at the Australia Post Online Retail Industry Awards and CUE was awarded, for the 2nd year in a row, the Best Multichannel Retailer award. 

In this episode we talk about the effect of COVID on the business as well as its acceleration of digital. Shane shares with us his key learnings for the year as well as advice for retailers on how to continue in 2021. I think both Pippa and I, were really impressed by the technology and customer centricity that’s at play through the digital arm of the CUE brand which you will hear all about during the episode.

We hope you enjoy!