Send us Fan Mail

Most organisations think they’re building AI agents, but are really just creating advanced chatbots. 

In this episode, I break down the three tiers of AI capability: models, tool-enabled assistants, and autonomous workflow systems. 

Learn why most teams get stuck at Level 2, what’s really holding AI maturity back, and how to move safely from permissions to autonomy. A practical guide to defining your AI ambition for 2026. 

Want to go deeper on AI? 

📖 Buy AI Playbook

📩 Get my weekly LinkedIn newsletter, Human in the Loop. 

🎓 Level up with the CPD Accredited AI Playbook Diploma

 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector.