Sandeep Jain is the Founder & CEO of Leela Labs which has built a podcast search platform, and Leela Kids, the world's first kids podcast app. Sandeep also just launched his own podcast show around Customer Support.

We talk to Sandeep about the ongoing transition to “as-a-service” business models, customer support, and his recent Medium article on “the next $10 billion opportunity in enterprise IT.”

For previous episodes and more on the Subscription Economy, head to www.zuora.com/podcast