Nancy Gray-Starkebaum, VP of Client Value Realization (formerly the VP of Global Talent Acquisition) at Phenom, joins host James Mackey to discuss how to run a talent acquisition team when the world is seemingly falling apart, how to work with hiring managers to create a talent acquisition process, the importance of data and process, and much more!

Episode Chapters

00:18 Who is Nancy Gray-Starkebaum

02:25 How do you run a talent acquisition team in a choppy market?

05:05 Best practices for process documentation

07:45 How documentation and data can change yourself from a tactical filler of jobs to a true talent acquisition partner

9:25 How to help hiring managers make the right choice

15:15 Talent acquisition needs to own the first 14 days as opposed to hiring managers

19:44 Data-driven insights that improve the talent acquisition process

26:15 What metrics define success: team metrics vs business metrics

29:35 How to make hiring plans as accurate as possible

35:45 Inhouse recruiters vs hiring agency recruitment vendor to fill roles in a volatile environment

38:05 The importance of recruiters having a wide range of experiences

44:15 How to connect with Nancy

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